Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education
Generic

Lakisha M. Williams-Edwards

Vauxhall,NJ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervisor of Recreation

NJ Veterans Memorial Home Paramus
04.2022 - Current
  • Developed and implemented recreational programs tailored to resident interests and needs.
  • Coordinated staff training sessions to enhance service delivery and program effectiveness.
  • Established partnerships with local organizations to expand resources and activities for residents.
  • Oversaw scheduling and logistics for events, ensuring smooth operation and resident engagement.
  • Evaluated program effectiveness through resident feedback, leading to continuous improvement initiatives.
  • Managed budgets related to recreational activities, optimizing resource allocation for maximum impact.
  • Mentored junior staff in best practices for recreation management and resident interaction techniques.
  • Advocated for accessible programming that promotes inclusivity among all residents at the facility.
  • Oversaw maintenance of recreation facilities, ensuring regular inspections and timely repairs were conducted to uphold safety standards.
  • Collaborated with local organizations to promote community engagement and participation in recreational activities.
  • Enhanced customer satisfaction by developing and implementing innovative recreational programs and events.
  • Developed comprehensive training programs for recreation staff, resulting in improved employee performance and guest experience.
  • Established partnerships with local businesses to secure sponsorships and funding opportunities for new program development or facility improvements.
  • Created a welcoming atmosphere for guests by maintaining clean, well-organized facilities that met all health code requirements.
  • Monitored program evaluations continuously, identifying areas for improvement and implementing changes as needed to increase participant satisfaction levels.
  • Fostered a positive work environment through effective communication and team building initiatives among staff members.
  • Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
  • Managed staff scheduling for efficient operation of recreation facilities, ensuring optimal coverage during peak hours.
  • Managed inventory control of equipment and supplies, ensuring adequate stock levels were maintained while minimizing waste due to overstocking or expired materials.
  • Established safety protocols in alignment with industry best practices, reducing risk of accidents or injuries among guests and staff members.
  • Assisted with grant writing efforts aimed at securing additional funding for facility upgrades or expansion projects.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.

Assistant Administrator

Nutley Adult Day Care Center
12.2021 - 04.2022
  • Coordinated daily operations to ensure smooth functioning of adult day care services.
  • Facilitated communication among staff, families, and external partners to enhance service delivery.
  • Managed scheduling and logistics for client transportation services, optimizing routes and efficiency.
  • Assisted in training new staff members on policies, procedures, and best practices for client care.
  • Developed and maintained accurate records of participant attendance and program engagement metrics.
  • Implemented quality assurance measures to ensure compliance with state regulations and standards.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
  • Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
  • Prepared comprehensive reports on various aspects of the organization''s operations, informing strategic decision-making processes at the executive level.
  • Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
  • Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
  • Maintained digital databases, physical files and area logs.
  • Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
  • Evaluated correspondence, contracts and other business documentation for accuracy.
  • Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.
  • Proactively identified areas for improvement in administrative processes, proposing innovative solutions that streamlined operations without sacrificing quality.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Created and managed project plans, timelines and budgets.
  • Collected, arranged, and input information into database system.

Director of Activities/Volunteer Coordinator

Spring Hills Post Acute Care of Matawan
04.2020 - 12.2021
  • Implement various activity programs based on cognitive and physical abilities of each Resident for 130 bed Skilled Nursing Facility and 70 bed Assisted Living.
  • Worked closely with the Administrator and Marketing Teams to provide ideas and input for marketing strategies to help increase census and community outreach.
  • Supervised staff of 8 and numerous volunteers
  • Maintained monthly staffing and financial budget for the department.
  • Provide monthly calendar of events for each area including Vent Unit and Sub Acute
  • Responsible for all documentation which consists of initial, quarterly, significant change and annual assessments.
  • Attended Care plan and discharge meetings
  • Responsible for leading monthly Resident Council Meetings and ensuring each concern was addressed by the appropriate Manager.

Executive Director

Spring Hills Somerset
01.2019 - 04.2020
  • Overseeing the daily operations of 120 bed Assisted Living Community.
  • Assisted with the Sales Process and leading daily Sales meetings to ensure each goal was met on a monthly basis
  • Responsible for collecting private pay and Medicaid payments, following the collections policy
  • Maintain and increase census with goal of no vacancies and a waiting list
  • Maintained budgeted staffing patterns
  • Enforced and operated within State Regulations
  • Direct leader of all managers to ensure all budgets were maintained monthly.
  • Maintained census between 94% and 98% monthly
  • Operating with annual financial budget
  • Developed strategic initiatives to enhance resident engagement and satisfaction.
  • Led interdisciplinary teams to implement operational efficiencies across service delivery.
  • Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
  • Cultivated partnerships with community organizations to expand outreach and services offered.
  • Spearheaded staff training programs to improve performance and service quality standards.
  • Streamlined communication protocols, enhancing collaboration among departments and stakeholders.
  • Evaluated program effectiveness through data analysis, driving continuous improvement efforts.
  • Advocated for resident needs in policy development, ensuring compliance with regulatory requirements.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
  • Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
  • Led organization through significant transition period, maintaining stability and focus on strategic goals.

Director of Activities/Volunteer Coordinator

Atrium Post Acute Care of Livingston
01.2018 - 01.2019
  • Assisted with opening brand new 124 bed Sub Acute/Rehabilitation facility.
  • Planned and implemented policies and procedures for safety and quality of life enhancement for Patients prior to grand opening
  • Participated in IDCP Team care plan and discharge meetings
  • Worked closely with Marketing Team to provide ideas and input for marketing strategies to help increase census
  • Worked closely with Social Services to help maintain the quality of life and provide person centered care for each patient.
  • Implement, plan and execute activity programs and special events on a daily basis.

Interim Executive Director

Atrium Senior Living of Princeton, Atrium Senior Living of Park Ridge, Atrium Senior Living of Matawan
07.2016 - 05.2017
  • Responsible for the daily operations of 110, 106 and 70 bed Assisted Living Communities
  • Responsible for private pay collections and Medicaid Payments following the collections policy. Surpassed 100% on a monthly basis for each community
  • Enforced and operated within State Regulations
  • Increased or maintained census above 85%
  • Maintained budgeted staffing patterns
  • Operating within financial budgets
  • Led weekly marketing meetings and monthly QAPI meetings

Director of Activities/Volunteer Coordinator

Atrium Post Acute Care of Matawan
09.2014 - 07.2016
  • Implement various activity programs based on cognitive and physical abilities of each Resident for 130 bed Skilled Nursing Facility and 70 bed Assisted Living.
  • Worked closely with the Administrator and Marketing Teams to provide ideas and input for marketing strategies to help increase census and community outreach.
  • Supervised staff of 8 and numerous volunteers
  • Maintained monthly staffing and financial budget for the department.
  • Provide monthly calendar of events for each area including Vent Unit and Sub Acute
  • Responsible for all documentation which consists of initial, quarterly, significant change and annual assessments.
  • Attended Care plan and discharge meetings
  • Responsible for leading monthly Resident Council Meetings and ensuring each concern was addressed by the appropriate Manager.

Education

Business Administration Management

Bloomfield College
Bloomfield, NJ
05-1999

Skills

  • NTT/Wellsky
  • Kronos
  • Powerpoint
  • Community engagement
  • Program management
  • Project management

Certification

  • Certified Assisted Living Administrator - 2016
  • Grant Writing Professional - 2025
  • Activities Director Certified - 2003
  • Certified Dementia Practitioner - 2016

Timeline

Supervisor of Recreation

NJ Veterans Memorial Home Paramus
04.2022 - Current

Assistant Administrator

Nutley Adult Day Care Center
12.2021 - 04.2022

Director of Activities/Volunteer Coordinator

Spring Hills Post Acute Care of Matawan
04.2020 - 12.2021

Executive Director

Spring Hills Somerset
01.2019 - 04.2020

Director of Activities/Volunteer Coordinator

Atrium Post Acute Care of Livingston
01.2018 - 01.2019

Interim Executive Director

Atrium Senior Living of Princeton, Atrium Senior Living of Park Ridge, Atrium Senior Living of Matawan
07.2016 - 05.2017

Director of Activities/Volunteer Coordinator

Atrium Post Acute Care of Matawan
09.2014 - 07.2016

Business Administration Management

Bloomfield College

Education

  • Bloomfield College 1999 Business Administration Management

Similar Profiles

CREATE PROFILE