Dynamic Patient Care Technician with advanced nephrology proficiency at DaVita, skilled in hemodialysis treatment and patient education. Proven ability to enhance patient comfort and safety through effective communication and meticulous monitoring of vital signs. Committed to maintaining HIPAA compliance while delivering compassionate care and fostering strong patient relationships. All while looking to grow daily by taking on new tasks and shifting into any changes necessary.
Overview
10
10
years of professional experience
Work History
Patient Care Technician - CCHT
DaVita
09.2023 - Current
Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Performed routine quality control and safety checks on all equipment.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Safely transported, transferred and positioned patients on chairs for treatment.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Utilized medical software to document and track patient progress.
Maintained accurate patient charts and medical records.
Monitored patient vital signs, lab results and other indicators of health.
Operated and maintained medical equipment used to diagnose and treat patients.
Cared for patients by providing personal assistance and ambulation.
Cleaned and sterilized instruments, equipment and surfaces.
Real Estate Broker Associate/Sales Associate
Keller Williams Realty - Emerald Coast
05.2020 - 07.2022
Coordinated appointments to show marketed properties.
Compared properties possessing similar features to determine competitive market prices.
Arranged for inspections and surveys of sold properties.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Utilized online marketing platforms to promote real estate services and generate leads.
Conducted competitive market analysis to determine optimal pricing for properties.
Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
Managed roster of clients to send announcements and information on new properties.
Monitored contract execution to verify complete fulfillment of terms.
Advocated for client needs and obtained desired considerations for sales and purchases.
Developed successful marketing strategies to promote properties and maximize exposure.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Set up virtual home tours, in-person visits, and open houses for properties.
Generated leads and qualified prospects, facilitating smooth property transactions.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
Phlebotomy Technician
Baptist Medical Center
12.2018 - 01.2020
Provided Excellent patient care
data entry
Assisted Doctors, radiologist, and receptionist with all clinical needs regarding patients
scheduled and rescheduled patient appointments
telecommuncations
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Logged patient information and recorded results into system.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Tracked collected specimens by initialing, dating, and noting times of collection.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Stocked phlebotomy cart or carrier with appropriate supplies.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Packaged and shipped specimens to central lab daily.
Collected fluid or tissue samples by using appropriate collection procedures.
Organized daily work based on collection priority.
Conducted venipuncture and other CT procedures.
Used personal protective equipment correctly to protect coworkers and patients.
Phlebotomy Technician
Vista Clinical
03.2015 - 11.2017
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Addressed questions and concerns to educate patients on collection process and procedures.
Performed laboratory tests to assist physicians in diagnosis.
Monitored supply levels and placed orders for laboratory supplies.
Verified proper storage and transportation of specimens to laboratories.
Followed established safety protocols and standards to minimize risk of infection and injury.
Developed and implemented strategies to improve phlebotomy processes.
Reviewed and processed requisitions for laboratory tests.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Collected blood samples in accordance with laboratory protocols and regulations.
Verified patients' identification for proper sample collection.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Logged patient information and recorded results into system.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.