Lakisha Perry
Millbrook
Summary
Dynamic and results-driven professional with extensive experience in store operations and employee training at Speedway Gas Station. Proven track record in enhancing profitability through effective fuel management and exceptional customer service. Strong problem-solving abilities and reliable team leadership skills foster a motivated workforce capable of achieving operational excellence.
Overview
19
19
years of professional experience
Work History
Gas Station Manager
Speedway Gas Station
500 Speedway Dr, Enon, OH 45323
11.2017 - Current
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Maintained accurate financial records, enabling timely reporting and informed decision making.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
Store Manager
Family Dollar
Cleveland, OH
03.2016 - 01.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
Teacher's Assistant
Room To Grow
Bedford, OH
04.2006 - 08.2016
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
BBA - Business Management
Southern New Hampshire University
Hooksett, NH06-2026
Associate of Science - Early Childhood Care And Education
Kaplan College
Renton, WA06-2006
Skills
- Store operations
- Employee training
- Merchandising strategies
- Budget planning
- Fuel management
- Customer service
- Problem-solving
- Time management
- Reliability
- Team leadership
Timeline
Gas Station Manager
Speedway Gas Station
11.2017 - Current
Store Manager
Family Dollar
03.2016 - 01.2018
Teacher's Assistant
Room To Grow
04.2006 - 08.2016
BBA - Business Management
Southern New Hampshire University
Associate of Science - Early Childhood Care And Education
Kaplan College