Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LaKisha Raby

Huntsville,AL

Summary

Determined driver with 15-year background in delivering and 5 years mail and parcel delivery. Experience within fast-paced, high-volume work environments Expert in building positive relationships with customers and implementing standard policies, procedures and related federal guidelines.

Overview

11
11
years of professional experience

Work History

Mail Processor and Driver

The City Of Birmingham
Birmingham, AL
04.2016 - 12.2021
  • Sorted and placed mail into mailboxes with high levels of accuracy.
  • Distributed mail on foot to businesses, delivering to approximately 75 customers per shift.
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Administrative Operations Manager

ELS Trucking
Birmingham, AL
01.2012 - 05.2017
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

Associate of Science - Business Administration And Management

Jefferson State Community College
Birmingham, AL
05.2005

Skills

  • Critical Thinking
  • Office Equipment
  • Time Management
  • Postage Meter
  • Distribution Services
  • Office Cleaning
  • Performance Goals
  • Postal Regulations
  • Mail Delivery
  • Customer Satisfaction
  • Clerical Support
  • Heavy Machinery Operation

Accomplishments

I received safety raises all 5 years employed with The City Of Birmingham.

Timeline

Mail Processor and Driver

The City Of Birmingham
04.2016 - 12.2021

Administrative Operations Manager

ELS Trucking
01.2012 - 05.2017

Associate of Science - Business Administration And Management

Jefferson State Community College
LaKisha Raby