Lakisha Rhodes
Lexington Park,MD
Summary
Adept at recovery assistance and fostering positive environments, I leveraged my relationship-building skills at Maryland Coalition of Families to significantly enhance client well-being. Skilled in motivational interviewing and patient observation, my proactive approach and dedication to resource navigation have consistently improved client outcomes.
Overview
13
13
years of professional experience
Work History
Family Peer Support Specialist
Maryland Coalition of Families
Colum, MD
05.2024 - Current
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Educated clients on available community resources that could enhance their quality of life.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Actively listened and responded empathetically when interacting with clients.
- Encouraged open communication between all parties involved in the client's case.
- Researched relevant topics related to mental health services or treatments.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Referred individuals to outside resources and services for additional support.
Behavioral Health Technician
Advanced Recovery Systems
Upper Marlboro, MD
07.2022 - Current
- Monitored patient safety in all areas of the facility.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Responded promptly to any emergency situations that may arise within the facility.
- Documented behavioral incidents to keep accurate records.
- Completed patient reports daily and submitted to management for evaluation.
- Established and maintained professional working relationships with clients, staff and public.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Completed daily client rounds and tracked client movements.
- Assisted with execution of client activities, support groups and field trips.
- Assisted in examination and treatment of patients under direction of nursing staff.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Conducted searches of clients upon return to facility.
- Maintained client and employee areas in good working order and with adequate supplies.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Accompanied patients to medical and counseling appointments.
Community Suppport Rehabilitation Specialist
Pathways Inc
Hollywood, MD
09.2019 - 04.2022
- Conducted initial assessments of clients to identify physical and mental disabilities.
- Monitored client progress through regular reviews, evaluations, and reports.
- Provided guidance and support to help clients adjust to lifestyle changes associated with disability.
- Collaborated with other healthcare professionals to coordinate services for clients.
- Attended conferences related to rehabilitation topics and practices.
- Maintained a safe environment by adhering to OSHA regulations.
- Identified community resources available for individuals with disabilities.
- Provided crisis intervention support for clients in emergency situations.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
- Educated clients about mental health conditions, medications and self-care techniques.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Residential Counselor
Rockcreek Foundation inc.
Silver Spring, MD
02.2012 - 03.2022
- Provided guidance and support to clients in need of assistance with daily living skills.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Assisted with crisis intervention services when needed.
- Developed therapeutic relationships by providing emotional support and positive reinforcement to clients.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Maintained accurate records of client information including medical histories, medications administered, counseling sessions attended.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
- Provided transportation for clients as needed to appointments or other activities outside the residence.
- Ensured compliance with all safety regulations set forth by local authorities.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Responded promptly to any emergency situations that may arise within the residence.
- Supervised medication administration according to physician instructions.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Coordinated weekly house meetings where residents can express concerns or share ideas.
- Adhered strictly to confidentiality policies regarding client information at all times.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Provided appropriate feedback and information to help residents succeed in program.
- Communicated with other staff to resolve problems with individual residents.
- Provided information on resident progress and development of case plans.
- Prepared meals and assisted clients with laundry and household chores.
- Interfaced with residents to address and resolve complaints or grievances.
- Answered telephones and routed calls or delivered messages.
Crisis Support Specialist
Southern Maryland Community Network
Prince Frederick, MD
08.2015 - 07.2019
- Facilitated group sessions to assist clients in developing coping mechanisms for dealing with crisis situations.
- Provided crisis intervention services to individuals in need of emotional support and guidance.
- Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
- Conducted assessments of clients' mental health status, personal history, family dynamics, and living environment.
- Maintained accurate records of all case notes, progress reports, and other documentation related to client care.
- Educated clients on available resources and offered guidance on how best to access them for additional assistance.
- Collaborated with other healthcare providers such as psychiatrists, psychologists, social workers, and primary care physicians to ensure comprehensive care for clients.
- Supported clients through difficult times by providing a safe space where they could express themselves without fear of judgement or criticism.
- Provided education about different types of mental illnesses and treatments options available.
- Responded quickly and effectively when emergency situations arose; managed high stress environments with professionalism.
- Coordinated transportation for clients who lacked access to reliable public transportation options.
- Created educational materials designed to help individuals identify signs of distress within themselves or others.
- Conducted immediate crisis assessments to determine risk levels and necessary interventions.
- Collaborated with mental health professionals and social services to provide comprehensive support.
Education
High School Diploma -
Great Mills High School
Great Mills, MD06-1996
Skills
- Recovery assistance and support
- Providing direction
- Positive environment facilitation
- Social activity planning
- Boundary Setting
- Problem-solving skills
- Motivational Interviewing
- Relationship-building skills
- Resource Navigation
- Client Transportation
- Activity monitoring
- Walking rounds
- Admissions intake
- Conflict de-escalation
- Incident Reporting
- Infection control understanding
- Patient Observation
Accomplishments
- Botvin
- Strengthening Families Program
- Chicago Parenting Program
- ACES
- Family Check- Up
Timeline
Family Peer Support Specialist
Maryland Coalition of Families
05.2024 - Current
Behavioral Health Technician
Advanced Recovery Systems
07.2022 - Current
Community Suppport Rehabilitation Specialist
Pathways Inc
09.2019 - 04.2022
Crisis Support Specialist
Southern Maryland Community Network
08.2015 - 07.2019
Residential Counselor
Rockcreek Foundation inc.
02.2012 - 03.2022
High School Diploma -
Great Mills High School
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