Lakisha Whitaker
Columbia,Tennessee
Summary
Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in areas and flexible with changing business needs.
Overview
26
26
years of professional experience
Work History
Cashier/Stocker/Key Carrier
Dollar General
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Production Worker
Adient
04.2019 - 12.2023
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
Cashier/Cook
RaceTrac
03.2020 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
Food Service Worker
Olive Garden Restaurant
06.2011 - 04.2019
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Cashier
Hardees Resturamt
07.2007 - 07.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Production Worker
Tegrant
11.2010 - 05.2011
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
DSP Worker
Bios Of Tennessee
03.2009 - 04.2010
- Improved client well-being by implementing individualized support plans and providing daily assistance.
- Enhanced community integration for clients through participation in social activities and outings.
- Ensured client safety with thorough risk assessments and consistent monitoring of their environment.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing physical, mental, and emotional needs.
- Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.
- Coordinated transportation services for clients to attend medical appointments, recreational outings, or other necessary engagements.
Cashier/Opener/Food Preparation Worker
Wendys Restaurant
05.2004 - 05.2009
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Production Worker
ITW Shippers
05.2004 - 02.2009
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in regular meetings with team members to discuss production updates.
- Inspected final products to assess compliance with quality standards and established tolerances.
Cashier/Deli Clerk
Kroger
12.1997 - 09.2003
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TNSkills
- Customer Service
- POS Systems
- Cash Handling
- Returns Processing
Timeline
Cashier/Stocker/Key Carrier
Dollar General
06.2022 - Current
Cashier/Cook
RaceTrac
03.2020 - 05.2022
Production Worker
Adient
04.2019 - 12.2023
Food Service Worker
Olive Garden Restaurant
06.2011 - 04.2019
Production Worker
Tegrant
11.2010 - 05.2011
DSP Worker
Bios Of Tennessee
03.2009 - 04.2010
Cashier
Hardees Resturamt
07.2007 - 07.2012
Cashier/Opener/Food Preparation Worker
Wendys Restaurant
05.2004 - 05.2009
Production Worker
ITW Shippers
05.2004 - 02.2009
Cashier/Deli Clerk
Kroger
12.1997 - 09.2003
High School Diploma -
Mount Pleasant High School