Lakisha Williamson
Wilmington,North Carolina
Summary
Accomplished Home Health Aide with a proven track record at Always Good Company, enhancing patient independence through exceptional care plan management and behavioral management. Streamlined verification processes at S.M.G, boosting client satisfaction significantly. Expert in confidentiality and verbal communication, adept at fostering patient and client trust.
Dedicated Office Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Always Good Company
Wilmington, NC
06.2022 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Verification Officer
S.M.G
Wilmington, NC
05.2011 - 03.2020
- Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
- Streamlined the verification process for faster turnaround times, resulting in client satisfaction.
- Increased accuracy in verification processes by implementing thorough checks and attention to detail.
- Assisted colleagues when needed, demonstrating flexibility and adaptability within a fast-paced work environment.
Group Home Helper
CSI
Wilmington, NC
01.2003 - 09.2010
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted patients with personal care, social interaction and emotional support.
- Provided essential transportation services for residents, ensuring access to appointments and community events.
- Assisted in the recruitment, orientation, and ongoing training of new group home staff members, ensuring a well-prepared workforce.
Education
Bachelor of Science - Cyber Security
University of Arizona
Tucson, AZ06.2024
Skills
Patient Care
Care Plan Management
Medication organization
Behavioral Management
Behavior redirection
Verbal and written communication
Customer Service
Keyboarding skills
Confidentiality understanding
Spreadsheet Management
Database Management
Timeline
Home Health Aide
Always Good Company
06.2022 - Current
Verification Officer
S.M.G
05.2011 - 03.2020
Group Home Helper
CSI
01.2003 - 09.2010
Bachelor of Science - Cyber Security
University of Arizona