LAKISHA L. OAKS
San Antonio
Summary
I am a Certified Outpatient Coding Specialist who has a Certified Professional Coder (CPC) credential with AAPC. I have 8 years of coding experience working for multiple hospitals and Level 1 Trauma Centers throughout the nation. I have comprehensive experience in healthcare coding systems, ICD-10-CM, CPT, HCPCS and medical terminology. I possess strong ability to interpret and apply appropriate diagnostic and procedural codes for medical services. In all my coding roles, I have fulfilled the task of accurately abstracting medical data from medical records, meet productivity standards according to department policies and maintained a 95% or higher in audit scores. My notable strengths are my versatility of coding various specialities, I am very meticulous and I have good time management skills that helps me maintain productivity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Outpatient Coding Specialist
CorroHealth
Plano
11.2021 - Current
- Assign ICD-10-CM diagnosis and CPT procedure codes for a range of specialties such at Outpatient Surgery, Observation, Emergency Center department, Interventional Radiology, Outpatient Clinic visit and Labs.
- Demonstrates in-depth knowledge of CPT, HCPCS and ICD-10-CM diagnostic coding for surgery encounters for multiple hospitals contracted within company.
- Use knowledge of current ICD-10-CM and CPT guidelines to properly assign diagnosis and procedure codes.
- Analyzed patient charts and records to extract relevant coding information.
- Ensures all coding is completed accurately and timely in accordance with departmental standards.
- Maintained high accuracy rate on daily production of completed reviews.
- Utilized coding software and tools efficiently to expedite the coding process.
- Updated coding skills and knowledge through continuous education and training.
- Kept abreast of updates and changes with codes and coding guidelines and policies.
- Request Prior Authorization from insurance companies for upcoming procedures so, hospital can be properly reimbursed.
- Resolve claim edits so, that encounters can be properly billed to the insurance companies.
Outpatient Coding Technician II
University Hospital (Level 1 Trauma Center)
San Antonio
11.2017 - 11.2021
- Assigned accurate ICD-10-CM diagnosis, HCPCS and CPT procedure codes for a range of specialties such as Outpatient Surgery, Observation, Emergency Center accounts, Cardiology, Rheumatology, ENT, Neurology, Ophthalmology, Podiatry, Gynecology, Ancillary, Interventional Radiology & Outpatient clinic visits etc.
- Use knowledge of current ICD-10-CM and CPT guidelines to properly assign diagnosis.
- Properly utilized coding software and tools efficiently to expedite the coding process.
- Analyzed patient charts and records to extract relevant coding information.
- Helped code Inpatient and Pro-fee accounts when there was a large workload.
- Maintained productivity and audit scores according to department policy.
- Demonstrated in-depth knowledge of coding diagnoses and procedures from patient medical records using ICD-10-CM, CPT and HCPCS codes.
- Kept abreast up-to-date knowledge of coding updates and new coding guidelines.
- Maintained updated knowledge of coding skills, which included continuing education and certification renewal.
Asset Protection Customer Host
Walmart #4183
Bryan
08.2016 - 11.2017
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Maintained store inventory control by checking customers' receipts upon departure of the store.
- Provided customer service to customers for any items that needed to be returned.
Medical Biller, Insurance Verifier and Payment Pos
MedFast Recovery, LLC
College Station
06.2015 - 02.2016
- Correctly billed medical claims using clearinghouse programs to submit claims to insurance companies.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Verified patients’ insurance eligibility and claim status by contacting insurance companies or utilizing insurance eligibility website portals.
- Posted insurance payments into system account ledger for general reports.
- Reconciled claim denials, holds & rejections for proper claim processing.
- Submitted claim appeals for claim re-evaluation to obtain payment.
- Created paper claims and submitted claims by mail.
- Collected payments for claims by contacting insurance companies.
Medical Office Receptionist, Medical Assistant, Insurance Verifier, Medical Billing
Brazos Valley Foot Care
Bryan/College Station
12.2011 - 06.2015
- Processed medical claims using clearinghouse programs to submit claims to insurance compananies.
- Verified patients’ insurance eligibility by contacting insurance companies.
- Requested insurance authorizations prior to procedure being performed by physician.
- Documented patients’ payments under Patient Ledger in the medical system.
- Interviewed patients to obtain medical information, such as weight & height measurements and vital signs.
- Documented patient information obtained from interviews.
- Answered phone calls and scheduled appointments in a prompt manner at the front receptionist desk.
- Assisted doctors with surgeries and non-invasive procedures.
- Took X-rays for the Podiatrist to review with the patient.
- Took and recorded patients' temperature, pulse and blood pressure.
- Maintained supply inventory and collected data on supply inventory spreadsheet for office.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Cleansed and sterilized Podiatry instruments in an autoclave.
- Authorized drug refills and provided detailed prescription information to pharmacies.
- Created deposit sheet for Practice Manager daily.
- Performed tasks such as requesting, receiving, pulling, filing copying, scanning, and tracking medical records and documents.
- Trained new staff to assist our Podiatrist(s) in other clinics.
Education
CPC - Certified Professional Coding Program
AAPC
01.2017 - 06.2017
Medical Office Assistant (Honors) Certificate - Medical Office Assistant
Ashworth College
Norcross, GA11.2014
High School Diploma - General Studies
Bryan High School
Bryan05.2012
High School Diploma - Health Sciences
Hammond-Oliver High School for Human Sciences
05.2012
Skills
- Certified Professional Coder (CPC)
- Outpatient Surgery Coding
- Outpatient Facility Coding
- Outpatient Clinic Visit Coding
- Observation Coding
- Interventional Radiology (IR) Coding
- Emergency Department (ED) Coding
- Medical Billing
- ICD-10-CM diagnosis coding
- CPT procedural coding
- HCPCS coding
- Proficiency in EPIC and 3M Encoder
- Various EMR systems proficient
- Knowledge in coding guidelines
- Attention to detail
- Time management
- Adaptability to change
- Effective communication skills
- Coding and claim error resolution
- Electronic health records analysis
- Insurance Verifier
- Abides HIPAA compliance policies
- Follows OSHA ethics
- Medical Terminology
- Anatomy & Physiology
- Health Information Systems
- Pharmacology
- Microsoft Office: Excel, Word, PowerPoint and Notebook
- Typing skills with 10-key speed accuracy
Certification
- Certified Professional Coder (CPC), American Academy of Professional Coders (AAPC), 06/01/17
- Certified Medical Administrative Assistant (CMAA), National Healthcareer Association, 01/01/15
Timeline
Outpatient Coding Specialist
CorroHealth
11.2021 - Current
Outpatient Coding Technician II
University Hospital (Level 1 Trauma Center)
11.2017 - 11.2021
CPC - Certified Professional Coding Program
AAPC
01.2017 - 06.2017
Asset Protection Customer Host
Walmart #4183
08.2016 - 11.2017
Medical Biller, Insurance Verifier and Payment Pos
MedFast Recovery, LLC
06.2015 - 02.2016
Medical Office Receptionist, Medical Assistant, Insurance Verifier, Medical Billing
Brazos Valley Foot Care
12.2011 - 06.2015
Medical Office Assistant (Honors) Certificate - Medical Office Assistant
Ashworth College
High School Diploma - General Studies
Bryan High School
High School Diploma - Health Sciences
Hammond-Oliver High School for Human Sciences