Lakisha Monique Swift
Los Angeles,CA
Summary
Experienced District Property Manager with 4 years overseeing portfolio of properties. Seasoned professional with strong knowledge of renovation construction, regulations and area competitors. Highly successful at boosting occupancy and resident satisfaction. Versatile Property Manager bringing solid blend of people skills combined to implement and enforce property rules and regulations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Area Property Manager
Winstar Properties LLC
City of Los Angeles, CA
03.2022 - Current
- Responded to escalated resident concerns and issues and monitored resolution.
- Inspected community common areas, apartment units and model appearance to address problems.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Negotiated vendor contracts and presented to owners for approval.
- Identified and addressed potential safety issues and liability concerns.
- Assessed reports on occupancy, delinquency, budget variance.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
- Generated leads for rental properties through cold calls and referrals.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents and on-site associates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Manage daily operations and maintenance portfolio of 9 apartment buildings in Los Angeles. (40, 30, 25, 18, 18, 12,12 10 and 8 units)
- Inspected community common areas, apartment units, and model appearance to address problems.
Business Owner
DD CoffeeShop Restaurant & DD Bluefire Supper Club
Las Vegas, NV
01.2015 - 04.2018
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Optimized team hiring, training and performance.
- Input income and expense details into database to track business finances and address variances.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Created and monitored promotional approaches to increase sales and profit levels.
- Provided outstanding coaching to employees to boost productivity.
- Verified parts and materials through audit inspections and independent checks.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Learned and remained updated on statutory requirements and regulations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Property Manager
Steven Rushtabati
Las Vegas, NV
07.2013 - 02.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained sufficient number of units market-ready for lease.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
TV Producer
Manhattan Beach Films
Manhattan Beach, CA
09.2014 - 10.2015
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed schedules for production, editing and duplication for timely delivery.
- Maintained project costs through careful budgeting and monitoring of expenditures.
- Developed project budgets and managed production costs.
- Coordinated with producers and on-air talent to create program content, new ideas and segments.
- Coordinated production schedules and activities for 3 shows for FOX 5 LV television network.
- Generated leads through cold calling, networking and social media.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Orchestrated license agreements for music and footage, talent releases and distribution contracts.
Post Producer
Liquideye Post Production Editorial Company
City of Los Angeles, CA
09.2001 - 05.2012
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Presented production ideas and determined creative scenarios for production and delivery.
- Developed schedules for production, editing and duplication for timely delivery.
- Maintained project costs through careful budgeting and monitoring of expenditures.
- Generated leads through cold calling, networking and social media.
- Collaborated with network executives to define and propel organization's mission and vision.
- Followed up with customers after sale to maximize satisfaction.
- Met with Film producers and customers to discuss products and outline features.
- Developed project budgets and managed production costs.
Education
Bachelor of Science - Major in Psychology Minor in Sociology
Delaware State University
Dover, DE05.1996
Skills
- Rent Collection
- Budgeting and Forecasting
- Property Tours
- Maintenance Oversight
- Database Software
- Work Orders
- Leasing
- Property Marketing
- Local and State Laws
- Violation Resolution
- Property Auditing
- Repair Planning
- Construction Project Oversight
- Complaints Investigation
- Grounds and Facility Inspection
- Administrative Leadership
- Rental Pricing Strategies
- Code Compliance
- Tenant and Owner Liaising
- Customer Relations
- Office Staffing
- Video Surveillance
- Interior Renovations
- Property Management Software Understanding
- Employee Motivation and Guidance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Area Property Manager
Winstar Properties LLC
03.2022 - Current
Business Owner
DD CoffeeShop Restaurant & DD Bluefire Supper Club
01.2015 - 04.2018
TV Producer
Manhattan Beach Films
09.2014 - 10.2015
Property Manager
Steven Rushtabati
07.2013 - 02.2016
Post Producer
Liquideye Post Production Editorial Company
09.2001 - 05.2012
Bachelor of Science - Major in Psychology Minor in Sociology
Delaware State University
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