Summary
Overview
Work History
Education
Skills
Timeline
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Lakishia Grimes

Austell,GA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

15
15
years of professional experience

Work History

Intake Coordinator

Soul Changers Recovery Foundation
01.2020 - Current
  • Streamlined the intake process by implementing efficient data collection and organization methods.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Coordinated interdisciplinary communication for smoother transitions between care providers.
  • Ensured regulatory compliance by maintaining up-to-date records and documentation.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.

HR Manager

Medical Management Analytics
02.2009 - 01.2020
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Reduced recruitment costs by establishing strong relationships with job agencies and universities.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.

Education

Bachelor of Science - Accounting And International Business

Clark Atlanta University
Atlanta, GA
06.2000

High School Diploma -

Whitney M Young Magnet High School
Chicago, IL
06.1995

Skills

  • Multi-Line Phone Systems
  • Inventory Management
  • Appointment Scheduling
  • Patient Scheduling
  • Resource Coordination
  • Multitasking
  • Organizational Skills
  • Professionalism

Timeline

Intake Coordinator

Soul Changers Recovery Foundation
01.2020 - Current

HR Manager

Medical Management Analytics
02.2009 - 01.2020

Bachelor of Science - Accounting And International Business

Clark Atlanta University

High School Diploma -

Whitney M Young Magnet High School

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Lakishia Grimes