Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lakishma Benjamin

Odessa,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Lead, Freight Operations

XPO Logistics
Odessa, TX
01.2023 - Current
  • Supervise staff during various inbound, city and/or outbound freight operations
  • Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations, and laws
  • Coach, train and develop employees in a manner consistent with company policies
  • Act as a champion of the company values, demonstrating them and holding my team to the same high standards
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Teacher's Aide

GOPB INC
Odessa, TX
09.2021 - 01.2023
  • Supported student learning objectives through personalized and small group assistance.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Promoted physical, mental and social development using classroom games and activities.
  • Took daily attendance, notifying classroom teacher immediately of student absences.
  • Supported classroom activities, tutoring, and reviewing work. Prepared teaching materials and set up audio-visual equipment for lead teacher.
  • Maximized receptive learning by educating students using hands-on instructional techniques.
  • Assisted teachers with supervision and care of group of 6 children. Completed daily reports, meal count sheets and attendance logs.

Housekeeper/Laundry Attendant

Signor Lodging
Odessa, TX
06.2015 - 11.2018
  • Employed deep-cleaning techniques for areas in need of additional sanitation
  • Interacted pleasantly with clients and guests when performing daily duties
  • Laundered sheets and removed stains to restore linens to pristine condition
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Reduced average cleaning time per room by implementing fewest steps system
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom
  • Supplied extra towels and toiletries when requested to optimize guest comfort
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
  • Ensured that all rooms assigned to me are cared for and inspected according to company standards, Notify superiors on any damages, deficits and disturbances

Desk Officer

Commercial Security Services
Christiansted, USVI
12.2011 - 09.2012
  • Supervised and coordinated activities of all security personnel
  • Answered phone calls and made sure all command posts were always covered

Secretary Manager

Bargain Furniture
Christiansted, USVI
02.2011 - 08.2012
  • Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
  • Answered all customer concerns in person or while over the phone. Performed basic office duties such as filing, placing orders, and organization.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
05.2015

Skills

  • Delivery Estimations
  • Lost Shipment Tracing
  • Cargo Shipment Inspections
  • Delivery Truck Direction
  • Freight Bills Preparation
  • Goods Assembly
  • Document Preparation
  • Materials Movement
  • Warehouse Management
  • Shipment Inspection
  • Package Preparation
  • Safety Compliance
  • Forklift Operation
  • Delivery Scheduling
  • Handheld Scanners
  • Microsoft Office
  • Customer Relations
  • Route Planning
  • Invoice and Manifest Review
  • Cost Estimation and Management
  • Package Labeling
  • Hazardous Materials
  • Damage Identification and Reporting
  • Production Organization
  • Time Management

Accomplishments

  • Employee of the month of April 2023
  • Recognized in July 2023 for going above and beyond for my service center

Timeline

Lead, Freight Operations

XPO Logistics
01.2023 - Current

Teacher's Aide

GOPB INC
09.2021 - 01.2023

Housekeeper/Laundry Attendant

Signor Lodging
06.2015 - 11.2018

Desk Officer

Commercial Security Services
12.2011 - 09.2012

Secretary Manager

Bargain Furniture
02.2011 - 08.2012

High School Diploma -

Cornerstone Christian Correspondence School
Lakishma Benjamin