Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Lead, Freight Operations
XPO Logistics
Odessa, TX
01.2023 - Current
Supervise staff during various inbound, city and/or outbound freight operations
Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations, and laws
Coach, train and develop employees in a manner consistent with company policies
Act as a champion of the company values, demonstrating them and holding my team to the same high standards
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
Teacher's Aide
GOPB INC
Odessa, TX
09.2021 - 01.2023
Supported student learning objectives through personalized and small group assistance.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Promoted physical, mental and social development using classroom games and activities.
Took daily attendance, notifying classroom teacher immediately of student absences.
Supported classroom activities, tutoring, and reviewing work. Prepared teaching materials and set up audio-visual equipment for lead teacher.
Maximized receptive learning by educating students using hands-on instructional techniques.
Assisted teachers with supervision and care of group of 6 children. Completed daily reports, meal count sheets and attendance logs.
Housekeeper/Laundry Attendant
Signor Lodging
Odessa, TX
06.2015 - 11.2018
Employed deep-cleaning techniques for areas in need of additional sanitation
Interacted pleasantly with clients and guests when performing daily duties
Laundered sheets and removed stains to restore linens to pristine condition
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
Reduced average cleaning time per room by implementing fewest steps system
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom
Supplied extra towels and toiletries when requested to optimize guest comfort
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
Ensured that all rooms assigned to me are cared for and inspected according to company standards, Notify superiors on any damages, deficits and disturbances
Desk Officer
Commercial Security Services
Christiansted, USVI
12.2011 - 09.2012
Supervised and coordinated activities of all security personnel
Answered phone calls and made sure all command posts were always covered
Secretary Manager
Bargain Furniture
Christiansted, USVI
02.2011 - 08.2012
Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
Answered all customer concerns in person or while over the phone. Performed basic office duties such as filing, placing orders, and organization.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA
05.2015
Skills
Delivery Estimations
Lost Shipment Tracing
Cargo Shipment Inspections
Delivery Truck Direction
Freight Bills Preparation
Goods Assembly
Document Preparation
Materials Movement
Warehouse Management
Shipment Inspection
Package Preparation
Safety Compliance
Forklift Operation
Delivery Scheduling
Handheld Scanners
Microsoft Office
Customer Relations
Route Planning
Invoice and Manifest Review
Cost Estimation and Management
Package Labeling
Hazardous Materials
Damage Identification and Reporting
Production Organization
Time Management
Accomplishments
Employee of the month of April 2023
Recognized in July 2023 for going above and beyond for my service center
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