Lakita Harris
West Monroe,LA
Summary
Proactive Juvenile Justice Specialist with extensive experience enhancing facility safety and fostering positive changes in youth through motivational interviewing. Skilled in compliance, crisis management, and emergency operations, ensuring seamless communication and swift response times. Bringing strong situational awareness and collaborative problem-solving abilities to maintain a secure and supportive environment.
Overview
7
7
years of professional experience
Work History
Juvenile Justice Specialist
State of Louisiana Office of Juvenile Jusstice
07.2024 - 10.2024
- Enhanced facility safety by conducting thorough security checks and addressing potential risks promptly.
- Utilized motivational interviewing techniques when engaging with youth, fostering a collaborative environment where they felt empowered to make positive changes in their lives.
- Ensured compliance with state and federal regulations by staying up-to-date on relevant laws and policies governing the juvenile justice system.
Control Room Operator
Green Oaks Detention Center
11.2023 - 07.2024
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated phone calls to detainees guardians
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Helped to maintain a positive work environment by fostering open communication, teamwork, and mutual respect among control room staff.
- Reported complex issues and conditions to management for specialized diagnosis and repair.
911 Emergency Dispatcher
Ouachita Parish Police Jury -Ouachita 911 District
04.2018 - 11.2023
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Education
High School Diploma -
Carroll High School
Monroe,LA05-1997
Skills
Youth Services
Juvenile specialist
Customer Service
Community Service
Emergency Services
Timeline
Juvenile Justice Specialist
State of Louisiana Office of Juvenile Jusstice
07.2024 - 10.2024
Control Room Operator
Green Oaks Detention Center
11.2023 - 07.2024
911 Emergency Dispatcher
Ouachita Parish Police Jury -Ouachita 911 District
04.2018 - 11.2023
High School Diploma -
Carroll High School
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