Lakitah Pierce
Jacksonville,FL
Summary
Highly Organized Special Loans Administrator with Customer Service, Operations Professional, Quality Assurance, and Default experience. Ready to have a challenging position that will utilize experience and unique abilities. Working knowledge of DU and LP automated underwriting system. Knowledgeable Loan Processor offering expertise in legal statutes and established lending guidelines. Excellent communication and negotiation skills. Offering 4-year history of successful loan and mortgage processing.
Overview
6
6
years of professional experience
Work History
Mortgage Loan Processor
New Rez, LLC
Jacksonville , Florida
02.2021 - 07.2021
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Handled any conditions sent from underwriting departments.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Reviewed and validated details of loan applications and closing documentation.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Special Loan Administrator
Loancare
Jacksonville, Florida, Florida
09.2017 - 03.2021
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Performed daily maintenance of loan applicant database.
- Organized, filed and maintained customer, department and regulatory loan records.
- Loaded consumer loan applications into Docvelocity program.
- Receives, reviews and evaluates requests received regarding the Special Loans functions following the necessary procedures.
- Obtains and reviews information needed to process Subordination's, Easements, and Partial Releases.
- Responds to internal/external clients and/or borrowers regarding Special Loans requests.
- Completes task within Department guidelines.
- Adapts to change productively.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Research Clerk
US Bank
Jacksonville, Florida
07.2016 - 08.2017
- Review file document such as Title, Loan Estimate, 1003 and closing documents against the system for accuracy.
- Place the discrepancies in the system and report it to the client.
- Review Title, Mortgage and note against system for accuracy.
- Place the exceptions in system.
- Prepare files for transfer.
- Works with client and internal contacts to determine the source of problems and correct errors.
Personal Closer
Randstad/Citibank
Jacksonville, Florida
01.2016 - 07.2016
- Make sure all fees match our sample HUD before final approval.
- Corresponds with the loan officer and the title company to get the loan closed.
- Review each HUD for fees and match them to our Unify system to ensure accuracy.
- Follow federal guidelines and have proper training on accuracy and the closer, and processor role.
- Mandatory TRID training and have knowledge of the TRID process and how to process Closing Disclosures (CD's) and HUD settlement statement.
Education
High School Graduate -
Edward H. White High School
Jacksonville, FL2004
Skills
- Organizational Skills
- Risk Management
- Underwriting
- Loan processing expertise
- Gathering appraisals
- Processing documents
- Employment Verification
- Credit Verification
- Desktop Underwriter
- Calculations Error Correction
- Closing Documentation
- Verbal and Written Communication
- Data Entry
- Mortgage Servicing
Timeline
Mortgage Loan Processor
New Rez, LLC
02.2021 - 07.2021
Special Loan Administrator
Loancare
09.2017 - 03.2021
Research Clerk
US Bank
07.2016 - 08.2017
Personal Closer
Randstad/Citibank
01.2016 - 07.2016
High School Graduate -
Edward H. White High School
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