Summary
Overview
Work History
Education
Skills
Timeline
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LAKORYA DAVIS

Lancaster,CA

Summary

Positive and upbeat front desk agent successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills. Customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Developed strong safety protocols and customer service skills in high-energy amusement park environment. Excel at managing operations, ensuring guest safety, and maintaining ride functionality. Seeking to transition into new field where these transferable skills can drive success.

Experienced with operating amusement park rides, ensuring safety and guest enjoyment. Utilizes knowledge of ride mechanics and safety procedures to maintain smooth operations. Track record of maintaining high safety standards and providing excellent customer service.

Professional ride operations specialist with strong focus on safety and efficiency. Expertise in managing ride systems, ensuring smooth guest experiences, and maintaining operational standards. Effective team collaborator, adaptable to changing needs, and results-driven in high-pressure environments. Renowned for reliability, excellent communication, and ability to handle diverse tasks seamlessly.

Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills.

Overview

2
2
years of professional experience

Work History

Ride Operator

Six Flags Magic Mountain and Hurricane Habor
Valencia, CA
08.2024 - 12.2024
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.

Front Desk Night Auditor

Hotel Vue
Natchez, MS
01.2023 - 12.2023
  • Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions
  • Processed check-ins and check-outs of guests accurately in the hotel's computer system
  • Balanced daily revenue and prepared end-of-shift reports for management review
  • Resolved guest complaints promptly and professionally with a focus on customer satisfaction
  • Assisted in maintaining the cleanliness of the front desk area and lobby throughout shift
  • Verified valid forms of payment including credit cards, cash, checks, or other authorized methods
  • Audited all accounts receivable postings to ensure accuracy of charges to guest folios
  • Answered phone calls from guests requiring assistance or information about hotel services

Education

High School Diploma -

South Cobb High School
Austell, GA
05.2023

Skills

  • Payment Oversight
  • Transaction Processing
  • Reservations
  • Supply Stocking
  • Tracking Expenses
  • Multi-Line Phone Systems
  • Credit and Cash Payments
  • Greeting Guests
  • Guest Services
  • Resolving Issues
  • Performing Wake-Up Calls
  • Checking Guests in and Out
  • Front Desk Operations
  • Ride operations
  • Customer service
  • Time management
  • Attention to detail
  • Effective communication
  • Safety procedures
  • Team Training
  • Teamwork and collaboration
  • Strong work ethic
  • Ride loading and unloading

Timeline

Ride Operator

Six Flags Magic Mountain and Hurricane Habor
08.2024 - 12.2024

Front Desk Night Auditor

Hotel Vue
01.2023 - 12.2023

High School Diploma -

South Cobb High School
LAKORYA DAVIS