Dedicated with excellent and diverse background in customer service experience. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Personable and responsible with years experience in customer service and I still have a positive attitude. Reliable and well qualified looking for a role where hard work and dedication will be highly valued.
Sort and case mail, parcels, certified letters, then deliver.
Early in the morning I sort mail and packages. I then load all mail that is to be delivered to 3 other Post Offices and then I start my regular route for residential deliveries. When I am finished with the residential deliveries I go back to the main Post Office in Florence and I pick up packages for the 3 Post Offices for the following day and I go deliver those. I also pick up mail, packages and deposits from those Post Offices and deliver them to the Florence Post Office. The end of day I once again sort all mail and packages from the 3 Post Offices so they can be loaded on the trucks for pick up.
Used strong time management skills to coordinate deliveries in timely manner.
Checked and secured package loads before heading out on daily deliveries.
Oversaw receipt, and delivery of products.
Earned reputation for good attendance and hard work.
Maintained accurate documentation and pictures for pickups and deliveries.
I take much pride in the fact that I have 100% in balancing, and I am well known for the attention I give to detail. 100% in excellent customer service.
I provide full service banking by processing all financial transactions in accurately and in timely manner. Processed cash withdrawals, deposits, cashier checks, money orders. Process loan payments.
Examined checks for identification and endorsement.
Assisted in counting of the vault, also opening and closing. Operating the coin counter.
Expand customer base by referring bank products and services.
Performing all duties in compliance with laws, regulations, bank policies and procedures. Adheres to bank’s security policies, maintaining confidentiality of bank records and client information. Complying with applicable company policies and all banking regulations including, but not limited to GSA, USA Patriot/CIP requirements, AML and other regulations.
Daily taking in of cash and credit card transactions. Prepared deposits. Maintained the cleanliness of the units and the property grounds. Monthly calling for marketing. Processed and prepared legal paperwork for auctions and also advertising. Negotiations with customers for payments. Interviewed and trained new relief managers. Provided detailed monthly, quarterly, and annual reports. Addressed negative customers immediately, and resolved questions, issues and complaints. Identified problems and areas for improvements. Recommended changes to increase the rental percentages. Generated reports for daily opening and closing.
Operated checkout line.
Processed all sales transactions accurately in a timely manner.
Maintained areas in a neat and clean fashion for a professional appeal.
Informed managers of issues with loss prevention and security.
Answered customer questions, provided store information and renewed memberships.
Boxed merchandise by following standard procedures. Worked with customer service to resolve issues.
Operated cash register with proficiency. Provided professional and courteous service at all times.
Worked overtime shifts during busy periods and holidays.
Bakery: Sometimes used large for industrial mixer, baked all goods, wrapping, and pricing. Putting items on the tables and shelves to be available for the customers. Also took cake orders.