A rewarding career that allows me to expand my knowledge and develop skills that will allow me to be a valuable member of the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Counselor
Telecare Corporation
12.2024 - Current
Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Monitored and documented client progress toward meeting goals and objectives.
Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Developed and maintained relationships with community resources to provide additional support services.
Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
Organized weekly house meetings that facilitated open communication between staff members and encouraged constructive feedback from all parties involved.
Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
Hospice Home Care Aide
Visiting Angels Home Care
12.2023 - 12.2024
Provided companionship to patients, fostering positive relationships and emotional wellbeing.
Assisted patients with daily living activities, promoting independence and quality of life.
Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Assisted disabled clients to support independence and well-being.
Optometrist Technician
Eye and Vision Center
07.2023 - 12.2023
Calibrate pretesting equipment and ensure that it's functioning properly
Implement Air Puff Tonometry, Autorefraction test, Automated Visual Field Screenings and Autolensometry
Prepare exam rooms with tasks such as disinfecting equipment and recalibrating and repositioning machines
Greet patients and escort them to pretest rooms
Work closely with receptionists to minimize patient wait times and ensure that patients are seen according to their appointment times
Perform administrative tasks including answering phones, scheduling appointments, collecting and recording basic patient information, coding insurance claims, preparing bills and collecting payments, organizing and maintaining files and keeping the waiting room neat and welcoming
Recovery Coach
Crestwood Healing Champion Center
03.2022 - 11.2023
Conduct vital signs and document in chart
Supervise clients to ensure safe and appropriate behaviors
Document mental/behavioral health observations during shift
Support with recovery goals
Encourage engagement in community activities offered at the program
De-escalate clients when they become dysregulated
Use CPI intervention when needed to ensure client safety
Engage in available trainings to support further development in role
Communicate with Service Coordinators to support clients in meeting graduation requirements
Collaborate with medical staff, supervisors and other colleagues to ensure staff and client safety
Ensure safety regulations are being met and monitored for during shift
Childcare Provider
Care.com
08.2019 - 06.2021
Assisted children in completing household chores, homework and other requested activities in order to support them with completing required tasks in order to gain free-time and maintain GPA
Provided support to children by transporting them to scheduled extracurricular activities and events, that enriched their social skills, sportsmanship and encouraged positive self-image