Lakotah Pangus
Allen,Texas
Summary
Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back of House Team Member
Tory Burch
08.2023 - Current
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Assisted with training new BOH staff members on established processes and goals.
- Greeted customers entering store and responded promptly to customer needs.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Provided outstanding customer service.
Sales Associate
Lovisa
02.2023 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
Education
High school diploma -
Allen High School
Allen, TX01.2022
Skills
- Communication skills
- Time management
- Problem-Solving
- Customer service
- Planograms
- Retail Sales
Certification
CPR Certification
Timeline
Back of House Team Member
Tory Burch
08.2023 - Current
Sales Associate
Lovisa
02.2023 - 08.2023
High school diploma -
Allen High School