JuNiyah Hayes-Jones
Durham,NC
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Cary, NC
08.2023 - 04.2024
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Assembled and served meals according to specific guest requirements.
- Operated cash registers to process payments from customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Team Member
Arby's
Cary, NC
04.2023 - 07.2023
- Greeted customers, answered questions
- Served food and beverages to patrons and immediately remedied issues with orders.
- Packaged and bagged cooked food and prepared items.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Processed payments accurately and efficiently using POS system.
Team Member
Urban Air Trampoline and Adventure Park
Dallas, Texas
08.2022 - 04.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Central Wake High School
Raleigh, NC06-2024
Some College (No Degree) - Psychology
North Carolina Central University
Durham, NCSkills
- Food service standards
- Sales transaction management
- Ingredient inspection
- Store opening and closing
- Operations support
Timeline
Sandwich Artist
SUBWAY®Restaurants
08.2023 - 04.2024
Team Member
Arby's
04.2023 - 07.2023
Team Member
Urban Air Trampoline and Adventure Park
08.2022 - 04.2023
High School Diploma -
Central Wake High School
Some College (No Degree) - Psychology
North Carolina Central University
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