Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline

Lakshmi Moorthy

Chennai,Tamilnadu

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Extensive experience in Business Consulting / Product Ownership and Presales phase of Business Development. Result-oriented IT Professional with 13 years of experience as a consultant worked for fortune 500 clients across US. Overall experience of 18 years includes experience in the areas of operational activities and Workforce Management along with consultant role.

Overview

13
13
years of professional experience
1
1
Certification
4
4

Years in WorkForce Management, Client relationships

Work History

Senior Product Owner

TechStar Software Development Pvt Ltd
07.2024 - Current
  • Responsible for a product which takes are dental office practice management , also involved in migration projects
  • Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
  • Was responsible for developing two modules for Healthcare Salesforce team to maintain the sale track
  • Mitigated risks associated with product development through proactive identification, assessment, and management of potential issues or obstacles.
  • Improved user experience through regular collaboration with UX designers and incorporating feedback from endusers.
  • Optimized product performance by conducting thorough analyses of usage data and identifying areas for improvement.
  • Established strong relationships with key stakeholders, maintaining open lines of communication to ensure alignment on project objectives.
  • Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
  • Facilitated effective decision-making among stakeholders through clear presentation of data-driven insights regarding project progress or challenges.
  • Boosted customer satisfaction through regular engagement with client representatives and ensuring timely resolution of issues.

Product Owner

Hexaware Technologies
10.2021 - 06.2024
  • Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands
  • Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations
  • Created prototype and guiding team members to work towards the prototyped idea (Wireframes)
  • Focused on building critical features up front in order to identify constraints and technical challenges
  • Involved in Test Design Review and UAT
  • Conducted sprint demos and sprint retrospective meetings
  • Analyzed customer feedback to identify areas for improvement.
  • Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.




Senior Business Analyst

Cognizant Technology Solutions
03.2014 - 09.2021
  • Worked as a Business Consultant, responsible for changes in 36 applications at multiple layers of different functional towers
  • Identified impacted applications under various Towers
  • Conducted business workshops with all client stakeholders to gather business requirements
  • Coordinated with the Architectural team to redefine the new architectural diagrams and closely worked with each tower and application leads to identify the area of impact and derived the functional level solutions with the data flow Diagram
  • Drafted user stories based on the business need
  • Estimated user stories based on the business and technical complexity
  • Created and owned the product backlog through the project until all the releases are complete
  • Created and owned the data attributes sheet
  • Ensured that the project is on track and all deliverables are given at the right time
  • Assisted in functional testing by writing/ reviewing functional test scripts
  • Ensured that product increments are given as a working model to client stakeholders when required


Business Consultant

Cognizant Technology Solutions
01.2012 - 02.2014
  • Worked as the Business Development Executive on Sales end for this project
  • Response to RFPs / RFIs: Developed a clear understanding of the clients need in RFP & prepared the synopsis to articulate the customer asks
  • Owned the response to proposals and worked closely with the vertical, horizontal and sales team to formulate an effective response
  • Review of Gap Analysis and the investigation was conducted for any huge effort mentioned
  • Estimation effort prepared by Development team was evaluated
  • Pre Sales and Business Development: Identified and networked with prospective clients
  • Prepared the presentations / proposal / Demonstration
  • Identified targets and the pain points to create Value Proposition Decks
  • Prepared the marketing collaterals and presentations
  • Identify the Relevant Stakeholders for the BID: Coordinated and Participated in the meeting with multiple stakeholders (Delivery Managers, Account Managers, and Client Partner)
  • Drafted the BID plan and circulated it to all the stakeholders
  • Created Deal Summary Decks
  • Market Intelligence: Conducted a detailed market study to analyze the latest market trends
  • Tracked competitor activities and provided inputs
  • Assisted the Sales Teams to develop Sales and Marketing strategies
  • Marketing & Branding: Worked with Marketing Team to plan the event calendar
  • Involved in internal branding
  • Involved in the research activities of competitors Market value


Education

Bachelor of Arts - English Literature

University of Madras

Master of Arts - Public Administration

University of Madras

Skills

  • Effective stakeholder communication
  • Narrative development
  • Data-driven reasoning
  • Long-term strategic thinking
  • Insight-driven decision making
  • Effective roadmap development
  • Scrum framework
  • Stakeholder management

Accomplishments

  • Winner of the 'SPOT' award in Hexaware Technologies
  • Winner of the 'Above & Beyond' award for an exemplary performance in CTS
  • Winner of the Associate of the Month award In CTS
  • Winner of Spot Award in CTS
  • Winner of WOW AWARD for 3 times for the Best performer in the Team in CTS
  • Winner of OPEL AWARD for best performance in the whole Project

Certification

  • PAHM External Certification
  • Scrum Certified

Languages

English
Native or Bilingual
Hindi
Professional Working
Tamil
Native or Bilingual

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Yoga
  • Animal Care
  • Volunteering at local animal shelters and rescue organizations
  • Social Cause Writer in a different name (Inspired thousands of readers)
  • I enjoy helping others and giving back to the community

Timeline

Senior Product Owner - TechStar Software Development Pvt Ltd
07.2024 - Current
Product Owner - Hexaware Technologies
10.2021 - 06.2024
Senior Business Analyst - Cognizant Technology Solutions
03.2014 - 09.2021
Business Consultant - Cognizant Technology Solutions
01.2012 - 02.2014
University of Madras - Master of Arts, Public Administration
University of Madras - Bachelor of Arts, English Literature
Lakshmi Moorthy