Lakshmi Palakot

• Currently working in Alamy Images India Pvt Ltd as Data Analyst
• Improving decision-making processes with accurate data analysis and visualization techniques. Actively use CRM and SQL to analyze and maintain terabytes of image related data. The data processing for images goes up to Millions per day.
• I am also part of the infringement team where we chase the unauthorized usage of images. The process includes identifying and resolving conflicts and copyright infringement scenarios on a day to day basis.
• Currently starting with a automation task proposal (approved) .design and implementation which will help reduce the turnaround time for infringement detection and resolution.
• Produced weekly/monthly reports using advanced Excel spreadsheet functions.
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• Company Overview: Picky Assist is a WhatsApp based solution provider
• Major role is customer support, lead generation and solving customer issues
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.
• Worked with CRM and EXCEL

• Employed as teller 1 at banner bank in Edmonds, WA
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.

• Worked as cashier purple systems in Kerala, India for 2 years

The primary responsibilities included

• Cash Handling
• Transaction Management
• Customer Interaction
• Sales and marketing

• Primary responsibilities included
• Helping students with details for colleges based on their aspirations
• Helping students with acquiring placements in colleges by working with the college authorities and the students w.r.t to their aspirations and goals