Lakshmi Thulasi
Houston,TX
Overview
8
8
years of professional experience
Work History
Business Analyst
United Airlines
Houston, TX
10.2023 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
Business Analyst
Mayo Clinic
Rochester, MN
06.2022 - 09.2023
- Translate requirements from various personas into functional user stories using process flows, system specification designs
- Develop and maintain delivery roadmap to keep track of business commitments and timeline
- Perform Business Process Re-engineering/GAP Analysis, SWOT analysis, Risk analysis, Mitigation plan and Impact analysis to check compatibility of the legacy system infrastructure with new business requirements
- Create and maintain technical specification document during critical integration processes while working with cross functional teams
- Use Jira for requirements tracking, backlog planning, iteration planning, and tracking defects and updating the status report
- Develop detailed functional specs through JAD sessions, interviews with clients and business users, onsite meetings with users & development team
- Interact with the stakeholders, business heads to define & finalize customer needs
- Analyze and solve for business problems with openness to adopt to new processes and standards while meeting stringent deadlines.
Business Analyst
Staples
Dallas, Texas
02.2021 - 06.2022
- Gathering and analyzing business requirements in the form of Epics, User Stories
- Build relationships with internal customers by consistently eliciting requirements that meet and deliver upon their business needs
- Proficient requirement meeting facilitator with demonstrated experience in facilitating sessions (20+ people) using techniques to help define scope and requirements during the life cycle
- Develop workplan timelines to manage workflow based on project timeframes
- Work with users and development team to propose and develop technical solutions that helps address business challenges
- Work in collaboration with quality assurance team to ensure regression testing cycles are performed with high quality
- Provide ongoing support to clients post deployment to assure successful operation.
Jr Business Analyst
Sigma Health
Melbourne, Australia
04.2018 - 11.2020
- Gather requirements from associated healthcare clients and analyze business needs
- Work with users to define existing or new processes and recommend solutions to attain better improvements
- Conduct Gap Analysis as well as capture and document process flows to find possible bottlenecks
- Implementation of health care service applications and related records related software solutions
- Solid knowledge of software development lifecycles and methodology
- Design and create Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams using Visio
- Improve Functional Specification documents and Supplementary Specification (non-functional) documents
- Assist Project manager in project schedules, milestone tracking, and resource allocation using MS Project
- Build Platform features, user stories, and maintain backlog with priorities, JIRA platforms
- Collaborate with clinical/legal teams, stakeholders to ensure process comply with regulations.
Analyst
Cura Health
Australia
04.2016 - 03.2018
- Work with business and functional users to analyze clients' requirements to investigate challenges within the projects and software solutions in conjunction with technical staff
- Analyze previous incidents and reoccurrences reported regarding healthcare, pharmaceutical records containing sensitive data storage and reports
- Involve in creating functional specification documents for new suggested design, development, and implementation of the project
- Participate in meetings with clients including system demos, user acceptance training and end user training
- Create end user training material and operational documentation.
Education
Bachelor of Science -
Gandhi Institute of Technology And Science
VisakhapatnamSkills
- Agile
- Waterfall
- Scrum
- FRD
- BRD
- SRS
- RTM
- PowerPoint
- Excel
- SharePoint
- Word
- Requirement analysis
- Impact analysis
- GAP analysis
- Risk analysis
- SWOT analysis
- Negotiation
- Leadership
- Management
- Problem-solving
- Decision-Making
- Documentation and Presentation
- Verbal communication
Personal Information
Title: BUSINESS ANALYST
Summary
· Translate requirements from various personas into functional user stories using process flows, system specification designs.
· Develop and maintain delivery roadmap to keep track of business commitments and timeline.
· Perform Business Process Re-engineering/GAP Analysis, SWOT analysis, Risk analysis, Mitigation plan and Impact analysis to check compatibility of the legacy system infrastructure with new business requirements.
· Create and maintain technical specification document during critical integration processes while working with cross functional teams.
· Use Jira for requirements tracking, backlog planning, iteration planning, and tracking defects and updating the status report.
· Develop detailed functional specs through JAD sessions, interviews with clients and business users, onsite meetings with users & development team.
· Interact with the stakeholders, business heads to define & finalize customer needs.
· Analyze and solve for business problems with openness to adopt to new processes and standards while meeting stringent deadlines.
Timeline
Business Analyst
United Airlines
10.2023 - Current
Business Analyst
Mayo Clinic
06.2022 - 09.2023
Business Analyst
Staples
02.2021 - 06.2022
Jr Business Analyst
Sigma Health
04.2018 - 11.2020
Analyst
Cura Health
04.2016 - 03.2018
Bachelor of Science -
Gandhi Institute of Technology And Science