LAKSHMI SUREKHA VEDANTAM

Professional Summary:

Qualified customer service representative with more than 6 year experience in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette coupled with trouble shooting and problem-solving abilities. Good behavioral communication skills that can convince tough customers and solving typical problems Skills Creative problem solver, Exceptional communication skills, Quick learner, Strong client relation,Training development aptitude, International sales & Support , Medical terminology knowledge, MS Windows proficient Patient listening and understanding skills Quick and reliable thinking and talking nature Team Leader experienced in directing activities in customer setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.