Summary
Overview
Work History
Education
Skills
Tech Stack
Certification
Timeline
Generic

Lakshminarayanan Cunniputhur Ravi

Summary

Dynamic Software Development Advisor with a proven track record at Fiserv in enhancing omnichannel customer experiences through seamless payment integrations. Skilled in API/Microservices Architecture and fostering client relationships, I excel in cross-functional collaboration and agile product delivery, driving product strategy and innovation across global markets.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Software Development Engineer Advisor

Fiserv
Atlanta, GA
10.2021 - Current
  • Facilitated onboarding Fortune 500 clients for seamless payment integrations enhancing omnichannel customer experience, Collaborate with external business clients from the NA and EMEA regions across various industries, like Petro, eCommerce, and QSR.
  • Work with clients' technical teams to understand the business aspects of the Product APIs, and help them set up, test, implement, and integrate a broad range of connected commerce and digital payout services onto their platforms.
  • Fully responsible for Client Account management technically from onboarding. I create & present demos to illustrate our product functionalities to our current & potential clients, lead the walk through sessions, set them Sandboxes and clear any queries promptly.
  • I work with cross functional engineering teams, Product teams along with Leadership teams under tight dead lines to encompass our clients in resolving any issues under our SLAs.

Technical Solution Architect

Cognizant Technologies Solutions
Atlanta, GA
11.2012 - 10.2021
  • Work with clients' technical teams to understand the business aspects of the Product APIs, help them set up, test, implement, and integrate a broad range of API Services onto their platforms, solve any issues throughout, and document for downstream channels as needed.
  • Fully responsible for client account management, technically from onboarding, testing, to the production phase for new clients, along with managing the existing clients.
  • I create & present demos to illustrate our product functionalities to our current & potential clients, lead the walk through sessions, set them Sandboxes and clear any queries promptly.
  • I work with cross functional engineering teams, Product teams along with Leadership teams under tight dead lines to encompass our clients in resolving any issues under our SLAs.

Technical Consultant

Wipro Technologies
Plano, TX
10.2008 - 11.2012
  • Define goals by evaluating user needs and visualizing system capabilities and features. Design, develop, and create proof of concepts for user interfaces for Internet/Intranet applications by clarifying expectations and prioritizing features throughout the development lifecycle; selecting design methodologies and tools; programming with various languages and software products; and creating and executing tests.
  • Establish site goals by assessing user requirements, and imagining system features and functionalities. Participate in team meetings, and resolve development and production issues across different environments and operating systems.
  • Created reusable components and subsystems for technical architecture, ensuring that the technical architectures fulfilled performance and security standards.
  • Improve the organization’s reputation by taking responsibility for fulfilling new and diverse requests; seeking opportunities to enhance job performance.

Systems Analyst Consultant

iGate Global Solutions
New York, NY
03.2005 - 10.2008
  • Responsibilities include enhancing and sustaining the software product life cycle by refining the functionalities and features of the products. Oversee the complete delivery process of various projects, from beginning to completion.
  • Provide technical leadership and functional management for an onsite/offshore team across multiple projects for a client based in the United Kingdom.
  • Design and create user interfaces for both Internet and intranet applications by establishing expectations and prioritizing features throughout the development life cycle; selecting design methodologies and toolsets; executing programming using relevant languages and software applications; as well as designing and performing tests.

Education

Bachelor of Science - Computer Science & Engineering

University of Madras
Chennai, India
04-2004

Skills

  • Framework integration
  • Solution architecture design
  • Configuration management
  • Cross-functional collaboration
  • Technology prototyping
  • Documentation standards
  • Client relationships
  • Product Strategy
  • API Product Management
  • Product Roadmaps
  • Agile Product Delivery
  • API/Microservices Architecture,
  • Platform Development and Integrations

Tech Stack

  • Solution design and architecture
  • UML diagrams, MIRO
  • Java Frameworks, Java scripts
  • SOAP/REST/WCF, Postman, Swagger
  • AWS, PCF, Apigee and Cloud concepts
  • JIRA, Sailpoint, Service Now
  • Splunk, DB2, Oracle

Certification

  • IBM Certified Solution Developer IBM WebSphere portal V6.1 Reg: T2ESYD558B Can ID: SR6526651 Jun 2010

Timeline

Software Development Engineer Advisor

Fiserv
10.2021 - Current

Technical Solution Architect

Cognizant Technologies Solutions
11.2012 - 10.2021

Technical Consultant

Wipro Technologies
10.2008 - 11.2012

Systems Analyst Consultant

iGate Global Solutions
03.2005 - 10.2008

Bachelor of Science - Computer Science & Engineering

University of Madras

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Lakshminarayanan Cunniputhur Ravi