Lakshmi Priya Chinnabbi
Plano,TX
Summary
Experienced Professional working in a Globally competitive environment on challenging assignments with Data-driven and results- oriented Business and Data-driven Sales Operations Specialist with demonstrated success streamlining sales process to maximize efficiency. Interprets high-level sales strategies and translates into system and process requirements to support execution and business impact. Proven CRM subject matter expert with experience creating reports and managing dashboards to extract key business insights.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SAP Consultant
Borg Warner Automotive
Dallas , TX
03.2020 - 01.2025
- Led the end-to-end configuration and optimization of pre-sales and core business processes, including inquiry, quotation, pricing, billing, shipping, transportation, ATP, credit management, partner determination, output determination, BOM, and variant configuration to enhance order fulfillment efficiency.
- Spearheaded the configuration of credit and risk management, setting up credit control areas, credit data, and credit groups to mitigate financial risk and improve cash flow management.
- Successfully customized the dynamic credit check process and payment guarantee procedures, ensuring seamless credit approvals while reducing order processing delays.
- Implemented and optimized credit card processing integration, enhancing transaction security and efficiency in compliance with industry standards.
- Collaborated with cross-functional teams to resolve order-to-cash challenges, improve system performance, and support business growth.
- Configured and optimized the SAP Sales and Distribution (SD) module to enhance the Order-to-Cash (OTC) cycle, pricing strategies, and intercompany sales.
- Led intercompany sales and third-party order processing, ensuring seamless transactions between company codes and plants.
- Developed and maintained pricing procedures, condition types, and tax calculations to support global sales operations.
- Designed and implemented billing processes, including pro forma invoices, credit/debit notes, and intercompany billing (IV billing type).
- Integrated SAP SD with MM, FI, PP, and EWM to automate sales order processing and revenue recognition.
- Working with developers to make the RICEF objects fully functional. cutshot this to 3 points
- Provided end-user training and support, created documentation, conducted UAT sessions, and troubleshot production issues.
- Worked with IDOCs and EDI for electronic data exchange with customers and vendors, ensuring smooth B2B transactions.
- Managed SAP enhancements and custom developments, including RICEF objects (Reports, Interfaces, Conversions, Enhancements, and Forms).
- Led cutover and migration activities for SAP S/4HANA transformation.
- Collaborated with business stakeholders and IT teams to streamline sales order processing, and improve system usability.
- Led intercompany sales and third-party order processing, ensuring seamless transactions between company codes and plants.
- Designed and implemented billing processes, including pro forma invoices, credit/debit notes, and intercompany billing (IV billing type)..
- Worked on time related and service related revenue recognition procedures. Expertise in configuring Billing Plans,Rebate agreement and Inter-company billing.
- Advanced knowledge on third party sales process and intercompany sales. Good understanding of intercompany pricing and billing procedures.
- Production support: experienced in unit testing, system integration testing, performance testing, user acceptance testing, and regression testing.
- Configured account determination and identified account keys to post to the related G/L.
- Reduced manual order processing time by implementing automation workflows.
- Provided key SAP enhancements that optimized sales reporting and revenue tracking.
- Spearheaded a pricing automation project, reducing pricing errors by 40%.
- Designed and implemented a custom sales reporting dashboard using SAP Fiori Analytics.
- Implemented credit exposure monitoring and risk management, leading to a 20% improvement in receivables collection.
- Enhanced order tracking and delivery scheduling functionalities, ensuring a 15% reduction in order fulfillment time.
- Reduced manual invoice processing by 50% through automated billing integration.
- Developed custom approval workflows for high-value sales orders, reducing approval time by 35%.
- Improved credit limit monitoring, decreasing overdue payments by 25%.
SAP SD Project Manager
DELL
06.2017 - 06.2020
- Led end-to-end SAP SD implementation and process optimization, enhancing sales order processing efficiency by 40%.
- Spearheaded Intercompany Sales, Third-Party Sales, and Stock Transport Order (STO) processes, reducing delivery bottlenecks and improving supply chain operations.
- Configured pricing procedures, condition types, access sequences, tax calculations, and discount structures to align with business objectives.
- Implemented Credit Management & Risk Analysis, optimizing customer credit exposure and receivables tracking.
- Developed Variant Configuration to support complex product customizations in order processing.
- Managed rebates, pricing agreements, and condition contracts, enhancing revenue management and profitability tracking.
- Integrated SAP SD with EDI & IDOC for automated order processing, invoicing, and customer notifications, improving transactional accuracy.
- Configured Returns Management (RMA), Free-of-Charge Deliveries, and Advance Returns Management (ARM), reducing return processing time by 30%.
- Automated Output Determination for Sales Orders, Deliveries, and Invoices (Print, Email, EDI), ensuring seamless document flow.
- Designed and implemented SAP BW/BI reports & dashboards, providing real-time pricing and sales insights for strategic decision-making.
- Automated the Order-to-Cash (OTC) cycle, reducing manual intervention by 50% through RPA and SAP enhancements.
- Optimized ATP (Available-to-Promise) and Backorder Processing, improving order fulfillment rates and customer satisfaction.
- Led S/4HANA migration by executing SAP Readiness Check, data cleansing, and cutover planning for SAP SD-related processes.
- Configured Intercompany Pricing & Billing scenarios, improving global transaction transparency and compliance.
- Implemented VMAX Server Production Planning & Forecasting by integrating SAP PP with SD, streamlining supply chain efficiency.
Process Associate
Genpact
Bangalore, India
04.2015 - 07.2017
- enggaged end-to-end order processing, including sales order creation, rescheduling, modifications, and holds management for global customers.
- Ensured timely and accurate responses to customer inquiries, resolving discrepancies and improving order fulfillment efficiency.
- Conducted daily order audits, monitored metrics, and provided insightful reporting on revenue and demand forecasts.
- Collaborated with cross-functional teams to define business requirements and drive process improvements.
- Developed SOPs and training manuals to support new team members and enhance onboarding efficiency.
- Led training initiatives on lean methodologies, time management, and O2C domain concepts to enhance team productivity.
- Assisted in financial analysis, expenditure evaluation, and risk mitigation strategies.
- Maintained meticulous documentation of order processing activities, ensuring compliance with organizational standards.
Education
Bachelor of Engineering - Computer Science And Programming
Pulla Reddy Engineering Collage
Kurnool07-2015
Master of Business Information Systems - M-Tech
GITAM INSTITUTE oF TECHNOLOGY
Visakhapatnam, AP07-2018
Skills
- SAP SD Core Modules: Sales Order Processing, Pricing, Billing, Credit Management, Returns Management (RMA), Rebates, Consignments
- SAP Integration: MM (Procurement), FI (Account Determination, Revenue Recognition), PP (Production Planning), EWM/TM (Logistics)
- Pricing & Contracts: Condition Types, Pricing Procedures, Rebate Agreements, Condition Contracts
- SAP Tools & Technologies: S/4HANA, ECC 60, LSMW, BAPIs, BDC, SmartForms, Fiori/UI5
- Data & Reporting: SAP BW/BI, Tableau, Power BI, Business Intelligence (BI) Reports
- Order Fulfillment and Logistics: ATP (Available-to-Promise), Backorder Processing, Third-Party and Intercompany Sales
- EDI & IDOC Processing: Sales Order Automation, Invoice, and Payment Processing
- Production & Planning: Demand Planning, Inventory Control, Forecasting
- Project Management: Agile, ASAP Methodology, Solution Mapping, Cutover Planning
- Compliance & Quality: SOX Compliance, Risk Assessment, Audit & Data Governance
Certification
- Google business intelligence
- Data Visualization: Empowering Business
with Effective Insights - The Corporate Analyst Development Program at JPMorgan Chase & Co.
- Cloud Infrastructure and Services
- Robotic Process Automation
- Lean Six Sigma Foundation
- Data Science and Big Data Analytics v2 Workshop
Accomplishments
- Received Winning Together Award Q3 FY’20 for reconciling COD cases and bringing down the volume from 1297 to 193.
- Received Winning Together Award in Q4 FY’20 for creating META region export documentation.
- Received Spotlight award for processing highest number of cases for the quarter.
- Received Silver Award for best performing in the Recovery activity in the Try & Buy Business
- Received Silver Award for Supporting the Demo Depot Project during the critical transition
- Received Global recognition award in Q3 for driving a critical project was responsible to get the highest revenue churn
Timeline
SAP Consultant
Borg Warner Automotive
03.2020 - 01.2025
SAP SD Project Manager
DELL
06.2017 - 06.2020
Process Associate
Genpact
04.2015 - 07.2017
Bachelor of Engineering - Computer Science And Programming
Pulla Reddy Engineering Collage
Master of Business Information Systems - M-Tech
GITAM INSTITUTE oF TECHNOLOGY
- Google business intelligence
- Data Visualization: Empowering Business
with Effective Insights - The Corporate Analyst Development Program at JPMorgan Chase & Co.
- Cloud Infrastructure and Services
- Robotic Process Automation
- Lean Six Sigma Foundation
- Data Science and Big Data Analytics v2 Workshop
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