Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Lakshmi Sravanti Pappu

Oklahoma City,OK

Summary

Team Leader of Software Quality with 6+ years of professional experience developing strategies, designing and preparing extensive test plans. Involved in product backlog and clarity meetings to provide constructive feedback for enhanced user experience. Proficient in time management, prioritization of tasks. I am seeing to obtain a position that will allow me to utilize my quality assurance background, look at the product from an end-user perspective and make a positive contribution to your organization.

Overview

11
11
years of professional experience

Work History

Team Leader of Software Quality

Paycom Payroll LLC.
02.2024 - Current

Responsibilities:

  • Mentored team of 12 employees to foster proper completion of assigned duties.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Held weekly team meetings to inform team members on company news and updates.

Software Quality Analyst

Paycom Payroll LLC.
02.2018 - 02.2024

Responsibilities:

  • Attend project clarity sessions to provide direct solutions, constructive feedback and input on software to ensure it meets customer expectations
  • Develop test cases, test plans and maintain test documentation using XRAY tool
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team using XRAY tool
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices
  • Review team members documentation to ensure completeness before final project approval
  • Develop and maintain defect databases for known issues using the Defect Management Tool in JIRA
  • Monitor resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile, Kanban, Waterfall and Scrum frameworks to complete releases

Business Analyst

TV9
05.2013 - 12.2014

Responsibilities:

  • Extensively used Agile(SCRUM) methodology
  • Gathered requirements from senior management and converted it into technical documentation
  • Prepared Software Requirement Specification (SRS) document
  • Created use case diagrams using MS Visio
  • Coordinated with development team on daily basis
  • Conducted weekly status meetings
  • Submitted weekly status reports to higher management
  • Maintained website content writers' database
  • Wrote MySQL queries using Rational Rose to pull content writers' information for monthly reporting
  • Performed user acceptance testing to ensure quality of software.

Education

Bachelors - Computer Science and Technology

Biju Patnaik University of Technology
Odisha, INDIA
07.2012

Skills

    TECHNICAL SKILLS:

  • HTML, CSS, JavaScript, jQuery, Python (Selenium)
  • FIGMA
  • Software Development Life Cycle (SDLC)
  • Agile, KANBAN, Waterfall methodologies
  • SCRUM Project Management
  • MySQL using APOLLO, TOAD
  • JIRA and XRAY test case & defect management tools
  • GitLab, Xebia Labs
  • A/B testing and experimentation

    SOFT SKILLS:

  • Strategic feature planning and execution
  • Project management and process improvement
  • Customer feedback analysis and interpretation
  • Problem solving and decision making
  • Team PLayer
  • Problem Solving
  • Critical Thinking
  • Time Management

Hobbies

  • I am really passionate about story telling. I published my first story book "Garden Swing Tales" in June, 2021
  • Carnatic classical music

Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Odiya
Full Professional

Timeline

Team Leader of Software Quality

Paycom Payroll LLC.
02.2024 - Current

Software Quality Analyst

Paycom Payroll LLC.
02.2018 - 02.2024

Business Analyst

TV9
05.2013 - 12.2014

Bachelors - Computer Science and Technology

Biju Patnaik University of Technology
Lakshmi Sravanti Pappu