Lakunya Cooley

Work History

Solas Health

11.2023 - 03.2024

Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Taught patients about medications, procedures, and care plan instructions.
Measured patient pulse oximetry.
Followed appropriate procedures to minimize patient's exposure to radiation.
Collected and documented patient medical information such as blood pressure and weight.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Oriented and trained new staff on proper procedures and policies.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.

Monarch Mental Health

09.2022 - 07.2023

Completed check-in for patients and prepare them to see the provider by obtaining and documenting vitals, (height, weight, temp, pulse, BP, and pulse oximetry), medical history, medications, and any questions, issues, or concerns
Send out links for virtual patients to log into the system
Greet in-person patients and after obtaining all check-in details, escort them to providers office
Communicate with providers and other members of the team through Microsoft Teams
Document any necessary items needed, complete prior authorizations, call patients, providers, hospitals, and any others needed
Fax and copy documents and train new medical assistants when hired.
Communicated with patients, ensuring that medical information was kept private.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Oriented and trained new staff on proper procedures and policies.

Fastmed Urgent Care

12.2021 - 06.2022

Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.
Followed appropriate procedures to minimize patient's exposure to radiation.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient spirometry.

Raleigh Neurology Associates P.A.

07.2021 - 11.2021

Fluent use of EMR/EHR systems.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Implemented care and efficiency improvements to support and enhance office operations.

Quality Staffing Solutions Inc

12.2020 - 07.2021

Fluent use of EMR systems.
Contract float position (Rheumatology, Pulmonary/Allergy, Nephrology, Endocrinology, Urogynecology, Ob/Gyn, Pediatrics, Family Med)
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared and administered medications to alleviate patient symptoms.
Sanitized, restocked, and organized exam rooms and medical equipment.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient spirometry.

Rusmed Consultants

02.2020 - 11.2020

Assisted all IDD clients with activities of daily living, such as grooming, bathing, dressing, eating; cooked meals, laundry, cleaned home, documented while monitoring clients overnight.