Summary
Overview
Work History
Education
Skills
Timeline
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Lakyia Boyd

Brownsville,TN

Summary

Driven by a commitment to excellence, I leveraged my strong decision-making capabilities and customer service skills at Victoria's Secret & PINK to significantly enhance customer satisfaction. At Haywood High School, I innovated training techniques, boosting the team's batting average, showcasing my ability to blend creativity with strategic thinking for impactful results.

Overview

3
3
years of professional experience

Work History

Heat Transfer Worker

VF Factory
04.2024 - Current

communicating with other workers , pressing business logos on shirts.

  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.

Assistant Softball Coach

Haywood High School
02.2024 - Current
  • Increased overall team batting average by implementing innovative hitting drills tailored to individual player needs.
  • Developed strong rapport with athletes, fostering a positive team culture and motivating players to excel both on and off the field.
  • Enhanced player performance by developing individualized training programs tailored to each athlete''s strengths and weaknesses.
  • Provided guidance on injury prevention, helping players maintain peak physical condition throughout the season.
  • Facilitated constructive feedback sessions after games, allowing players to learn from mistakes and improve future performances.
  • Cultivated a supportive environment for student-athletes to grow and develop their skills, ultimately resulting in increased player retention rates.
  • Improved physical conditioning of players through targeted strength training routines designed specifically for softball athletes.
  • Organized and executed successful fundraising events for the softball program, generating necessary funds for equipment upgrades and travel expenses.

Retail Sales Associate

Victoria's Secret & PINK
08.2023 - 12.2023

Communicating and interacting with customers & coworker. Making conversations with customers & getting to know them. Taking measurements , and also working the register.


  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Manager in Training

Hibbet Sports
02.2022 - 08.2023
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

• Closing the store and handling money

Cashier

McDonald's
07.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Exercise Science

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Customer Service
  • Cleaning
  • Flexible Schedule
  • Training and mentoring
  • Cash Handling
  • Decision-making capabilities
  • Clear Communication
  • Workplace Safety
  • Collaboration and Teamwork
  • Following Instructions
  • Positive Attitude
  • Attention to Detail
  • Heavy Lifting
  • Problem-Solving
  • Teamwork and Collaboration
  • Creativity and Innovation

Timeline

Heat Transfer Worker

VF Factory
04.2024 - Current

Assistant Softball Coach

Haywood High School
02.2024 - Current

Retail Sales Associate

Victoria's Secret & PINK
08.2023 - 12.2023

Manager in Training

Hibbet Sports
02.2022 - 08.2023

Cashier

McDonald's
07.2021 - 02.2022

Exercise Science

Middle Tennessee State University
Lakyia Boyd