Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lakyla Toney

Little Rock,AR

Summary

Seeking an entry-level position in social work or customer service where organizational skills and problem-solving abilities will contribute to team success. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
Pine Bluff, AR
01.2022 - Current
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Picked customer orders following specific requests.

Youth Mentor Volunteer

Targeting our People's Priorities with Service
Pine Bluff , AR
09.2022 - 12.2024
  • Provided support, guidance and resources to assist mentees in achieving their goals.
  • Facilitated activities and discussions to promote self-reflection and personal growth.
  • Monitored the physical safety of participants during program hours.
  • Assisted with teaching children life skills.
  • Developed professional relationships with youth, co-workers and fellow volunteers.

Child Advocate Intern

Children Advocacy Center
Pine Bluff , AR
08.2023 - 05.2024
  • Assisted in developing advocacy strategies for families of children with special needs.
  • Provided resources and referrals to families regarding legal, medical, educational, and social services.
  • Participated in meetings with community stakeholders to discuss issues related to child welfare.
  • Built rapport with patients' family members and support system.

Cashier

Walmart
McGehee, AR
04.2020 - 01.2022
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Bachelor of Arts - Social Work

University of Arkansas At Pine Bluff
Pine Bluff, AR
05-2024

Skills

  • Active listening
  • Relationship Building
  • Team building
  • Verbal communication
  • Decision-Making
  • Written and verbal communication
  • Interpersonal skills
  • Critical Thinking
  • Case Management

Certification

  • Adult Mental Health Aid USA 12/21/23-12/21/26
  • Introduction to Sextortion 03/2024
  • Task Sharing in a Children Advocacy Center 03/2024

Timeline

Child Advocate Intern

Children Advocacy Center
08.2023 - 05.2024

Youth Mentor Volunteer

Targeting our People's Priorities with Service
09.2022 - 12.2024

Personal Shopper

Walmart
01.2022 - Current

Cashier

Walmart
04.2020 - 01.2022

Bachelor of Arts - Social Work

University of Arkansas At Pine Bluff

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Lakyla Toney