Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

LaKyn Besant

Beaumont,Texas

Summary

Certification: TWIC & Basic Plus

Objective:

Highly organized and well-developed individual seeking to secure employment with any auspicious corporation that best fit my professional profile, expertise and qualifications. My goal is to offer my 13 years of vast exemplary experience in vocational, educational, and industrial capacity that my enthusiasm and customer relations skills would be a great asset to my employer while promoting and supporting their objective to provide high quality service. I am willing and eager to learn and expand my knowledge and understanding in every way when it comes to my career.


Excellent strong communicator with interpersonal and customer service skills. Perform remarkably and effectively in any intense and busy work environment. Ability to successfully demonstrate and maximized operational efficiency in any professional and office setting. Proven adaptability as a Problem solver for solving complex situations, crises and issues that may arise. Articulate with ability to work independently as directed and closely with others. Extensive knowledge to work within appropriate Company’s standards, policies, procedures and guidelines.

Overview

14
years of professional experience

Work History

Cust-O-Fab, Turnaround

Fire Watch
04.2023 - 05.2023

Job overview

  • Responsible for continuously observing hot work activity for the detection of, and response to, fires during hot work operations
  • Cleaned debris around area if needed

Cactus & Jade

Account Manager
04.2022 - 10.2022

Job overview

  • Operating/serving as the lead point of contact for any and all matters specific to accounts
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing/negotiating customer account management, contracts, and agreements to maximize profit
  • Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
  • Developing new business with existing clients and/or identifying areas of improvement to meet sales quotas
  • Collaborating with sales team to identify and grow opportunities within territory
  • Assisting with challenging client requests or issue escalations as needed.

Piggly Wiggly

Cashier/Customer Service Representative
07.2021 - 12.2021

Job overview

  • Greeted customers when entering or leaving the store
  • Maintained clean and tidy checkout areas
  • Managed transactions with customers using cash registers
  • Scanned goods and ensure pricing is accurate and collected payments whether in cash or credit and issued receipts, refunds, change or tickets
  • Resolved customer complaints
  • Processed sales transactions, accepted payments, and ensured that products were not damaged when they were processed
  • Make sure shelves are well-stocked; ensure prices are marked on items at all times.

Winterhaven Professional Counseling

Clerical Secretary
04.2019 - 11.2019

Job overview

  • Updated/stored business files to ensure accuracy and accessible for other employees
  • Typed reports, letters, and other business documents, sorted mail, responded to, or distributed it to appropriate employees
  • Answered telephone calls/emails and redirected them to other employees when appropriate
  • Issued invoices and followed up on outstanding patients’ charges
  • Transcribed dictations and minutes during meetings
  • Made travel arrangements for other company employees’ business trips
  • Monitored office supplies and reported when stock levels are low to office manager
  • Familiarity with common office processes, which included filing, handling mail, and directing telephone calls
  • Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
  • Paid attention to detail and ensured all tasks were completed to a high standard, such as taking sufficiently detailed minutes and telephone messages
  • Integrity and discretion when working with sensitive employee and customers’ personal information.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Answered multi-line phone system and enthusiastically greeted callers.

Jackie Blake

Private Sitter & Home Health Provider Job
05.2009 - 02.2023

Job overview

  • Assists with activities of daily living such as meal preparation and housekeeping tasks
  • Ensure that patients take their medications on time, assist clients with clothing, showering, and feeding, and provide care to those who are disabled
  • Allowing patients to remain at home while monitoring their health and giving support and personalized service
  • Monitor the patient’s status, including input, output, and activity
  • Assist the patient with cleaning and laundry
  • Purchasing groceries and household products, as well as preparing breakfasts and lunches
  • Assist friends and family with care delivery by teaching proper lifting, turning, and repositioning techniques
  • Provide nutrition, neatness, and house cleaning advice
  • Ensure a stable, secure, and healthy environment for patients
  • Protect the residential care agency by complying with professional conduct.
  • Assisted disabled clients to support their well-being.

Education

Natchitoches Central High School

High School Diploma

University Overview

Skills

  • Technology Skills: Proficient in Windows 10, and the latest version of Microsoft Office including MS Word, PowerPoint, and Outlook-I am computer literate and very comfortable with using the above mentioned and voicemail I can operate common office products, fax machine, and a copier I have adept typing skills, able to multi-task, and competent verbal and written communication skills
  • Payment Collecting
  • Networking Skills
  • Retail Sales Customer Service
  • Typing Proficiency
  • Money Handling Abilities

Timeline

Fire Watch
Cust-O-Fab, Turnaround
04.2023 - 05.2023
Account Manager
Cactus & Jade
04.2022 - 10.2022
Cashier/Customer Service Representative
Piggly Wiggly
07.2021 - 12.2021
Clerical Secretary
Winterhaven Professional Counseling
04.2019 - 11.2019
Private Sitter & Home Health Provider Job
Jackie Blake
05.2009 - 02.2023
Natchitoches Central High School
High School Diploma
LaKyn Besant