Lakyn Johnson
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I also possess a genuine passion for hands-on experience and am continuously driven to learn new skills. I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Receptionist/ Assistant Accountant
Cooperative Grain & Supply
06.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
Bartender
Hillsboro American Legion
09.2021 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Pre-K Teacher
Kid's Connection
05.2021 - 05.2023
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
- Implemented differentiated instruction strategies for diverse learners, ensuring individualized support and success for all students.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
- Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Incorporated music, art and literature into curriculum.
- Implemented age-appropriate curricula to meet needs of young learners.
Adult Foster Home Manager
Aloha Care Homes - Deanna Williams
01.2018 - 10.2021
- Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Increased family involvement in care plans by organizing events and providing regular updates on resident progress.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Offered learning opportunities to help residents develop important life skills.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted residents with daily hygiene and living tasks.
Education
High School Diploma -
Hillsboro High School
Hillsboro, KS05.2015
Skills
- Cash Management
- Verbal and written communication
- Time Management
- Customer and client relations
- Adaptability
- Problem-solving abilities
- Billing and Invoicing
- Adaptability and Flexibility
Timeline
Receptionist/ Assistant Accountant
Cooperative Grain & Supply
06.2023 - Current
Bartender
Hillsboro American Legion
09.2021 - Current
Pre-K Teacher
Kid's Connection
05.2021 - 05.2023
Adult Foster Home Manager
Aloha Care Homes - Deanna Williams
01.2018 - 10.2021
High School Diploma -
Hillsboro High School
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