Lakyra Oster

I am responsible for supporting the day-to-day operations by assisting the department in administrative tasks. I verify documentation is appropriate and accurate. I reconcile discrepancies in documents. I create spread sheets to track documents coming in and documents going out. I create notes for each weekly meeting that takes place, using one-note. I schedule meetings when accounts need to be addressed. I create power points and tip sheets for new workflows. I create spread sheets for amounts owed on accounts. I make sure the amount on an account, matches what is on record. I make sure documents are signed and dated appropriately.

• Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
• Participated in special events or sales promotions within the store, supporting marketing efforts aimed at driving revenue growth.
• Developed strong relationships with customers through active listening, empathy, and understanding their needs.
• Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
• Increased store revenue with proactive upselling of products and promotions to customers.
• Contributed to a positive work environment by actively participating in team meetings and initiatives.
• Assisted in training new team members, sharing best practices for providing excellent customer service.
• Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.