Lal Duh Thang
Lilburn,Ga
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Franchise Manager
Snowfruit
05.2023 - 12.2024
- Maintained compliance with industry regulations, minimizing risks associated with non-compliance issues.
- Managed budgets effectively, optimizing resources to achieve desired outcomes.
- Implemented standardized operating procedures across all franchises to ensure consistency in service delivery.
- Established performance metrics, monitoring progress towards achieving key goals.
- Resolved conflicts between franchisor and franchisees amicably, promoting a positive working environment within the organization as a whole.
- Interacted well with customers to build connections and nurture relationships.
Part Sale Manager
AutoZone
03.2021 - 04.2023
- Motivated workforce to maintain high levels of engagement.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Warehouse Associate
Amazon
10.2020 - 02.2021
- Prepared shipments by organizing and labeling products for dispatch.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Maintained clean, orderly work environment free of hazards.
Server
Siam Thai
09.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate -
Georgia State University
12.2025
High school or equivalent -
Tucker High School
05.2018
Skills
- Training oversight
- Performance analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Adaptability and flexibility
- Emergency response
- Schedule coordination
Timeline
Franchise Manager
Snowfruit
05.2023 - 12.2024
Part Sale Manager
AutoZone
03.2021 - 04.2023
Warehouse Associate
Amazon
10.2020 - 02.2021
Server
Siam Thai
09.2018 - 10.2019
High school or equivalent -
Tucker High School
Associate -
Georgia State University
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