Maria Alicea
Buffalo,NY
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
WNY Independent Living
05.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Volunteered to help with special projects of varying degrees of complexity.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed and submitted bulk mailings for Company Outreach and Internal Events.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Administrative Assistant
Genesee Community College
08.2017 - 10.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records of Adult students, quickly handle all documentation for human resources.
Education
BBA - Accounting And Business Management
Interamerican University of Puerto Rico
Fajardo, Puerto RicoHigh School Diploma -
Dr. Santiago Veve Calzada High School
Fajardo, Puerto Rico06.1993
Skills
- Microsoft SharePoint
- Data Entry Documentation
- Microsoft Outlook
- Excel Spreadsheets
- Filemaker Pro
- Microsoft Windows
- Adobe Systems Adobe Acrobat
- Business Correspondence
- Organize Files
- High-Volume Phone Inquiries
- Customer Relations and Communications
- Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Genesee Community College
08.2017 - 10.2017
Administrative Assistant
WNY Independent Living
05.2016 - Current
BBA - Accounting And Business Management
Interamerican University of Puerto Rico
High School Diploma -
Dr. Santiago Veve Calzada High School
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