Latasha Allen
St. Louis,MO
Summary
Dynamic professional with extensive experience as a Cannabis Specialist at Kind Goods, excelling in customer service and inventory management. Proven ability to enhance product knowledge and drive sales, leveraging strong communication skills and medical terminology expertise. Recognized for fostering a welcoming environment and maintaining operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cannabis Specialist
Kind Goods
St. Louis , MO
02.2024 - Current
- Handled returns and exchanges according to company policies.
- Conducted regular inventory checks to ensure adequate product availability.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Monitored inventory levels and informed management when stock was low or depleted.
- Weighed and prepared products in order to accurately package and label items for sale.
- Handled large volume of cash with high accuracy and security each day.
- Greeted customers with a friendly and inviting attitude.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Administrative Assistant
Promise Community Homes
St. Louis, MO
10.2023 - Current
- Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
- Collaborated with clients to understand their event objectives and developed customized event proposals
- Participated actively in industry conferences and trade shows to expand network and generate new business opportunities
- Demonstrated expertise on product features/advantages/benefits during client interactions which resulted into an average deal size growth of 26%
- Administered benefits programs, including health insurance, retirement plans, and paid time off
- Collaborated with management to develop strategies for talent acquisition and retention
- Assisted in the preparation of budgets by gathering data on expenses and monitoring spending against allocated funds
- Managed office supplies inventory by tracking usage patterns and placing orders when necessary to ensure uninterrupted workflow
- Performed research on industry trends or competitors' activities to provide valuable insights for decision-making purposes
- Prepared professional correspondence, reports, and presentations with accuracy and attention to detail
Program Director
Missouri Mentor
St. Louis, MO
12.2019 - 09.2023
- Promoted to Program Director (12/2021)
- Supervise 5 employees, process payroll, and create individual service plans
- Lead software, vehicle, and CPR trainings
- Oversee new staff orientation, conduct interviews, hire candidates, and cover shifts as needed
- Monitor patient condition by accurately attaining and documenting patient vital signs, observing physical and mental status, participation in exercise as well as nutritional ingestion and waste excretion
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Provide patients and families with highest level of customer care including emotional support and when needed offered instruction in areas such as preparing healthy meals, living independently, or adapting to disability or illness
Project Manager
Ameren Missouri
St. Louis, MO
04.2021 - 10.2022
- Swap out and update meters, answer inbound phone calls, and schedule appointments
- Delegate tasks to Field Crew Members
- Operate drones to locate meters and complete various duties as needed
Administrative Assistant / Secretary
Imperial Paper Stock
St. Louis, MO
06.2017 - 12.2020
- Answered inbound phone calls, took messages, coordinated calendars, scheduled meetings, and made travel arrangements
- Provided support to CEO, updated files, operated office equipment, and scheduled appointments
- Used computer for various applications, such as database management or word processing
Home Health Aide
Emmaus Homes
St. Lous, MO
03.2018 - 11.2019
- Provided in-home personal care services based on established care plans
- Assisted with activities of daily living - mobility, personal hygiene, and feeding
- Kept household clean and organized, ran errands, and prepared and served meals
- Documented services provided, patient condition, and changes in patient behavior
- Respected patient's privacy, maintained confidentiality, and took vital signs
Roadside Assistant - Call Center
Enterprise Rental Car
St. Lous, MO
01.2012 - 12.2015
Administrative Assistant / Secretary
Plaza Motors
St. Louis, MO
01.2008 - 12.2012
Prior Authorization Specialist - Call Center
Express Script
St. Louis, MO
01.2009 - 12.2011
Education
Bachelor of Sociology - Sociology/ Behavioral Sciences
University of Arizona
01.2025
Associate of Science degree - Health Sciences - Medical
Ultimate Medical Academy
01.2022
Certificate -
Ultimate Medical Academy
01.2004
Skills
- Patient Processing
- Patient Registration
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Data Entry
- Medical Records Management
- HMO
- Check Out
- Medical Transcription
- Third Party Billing
- CMS 1500 Claim Form
- Medicaid
- Check In
- Anatomy & Physiology
- Medical Terminology
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Insurance Verification
- Medical Laws & Ethics
- Medicare
- Release of Information
- HIPAA Compliance
- Medical Administrative Assistant
- Administrative Experience
- Payroll
- Word Processing
- Employee Orientation
- Negotiation
- Supervising experience
- Customer service
- Leadership
- Mentoring
- Training & development
- Interviewing
- Vital signs
- Budgeting
- Typing
- Project management
- Bookkeeping
- SAP
- ICD-10
- Anatomy knowledge
- QuickBooks
- Financial services
- Medical terminology
- Accounting
- Physiology knowledge
- SharePoint
- Medical records
- HIPAA
- Human resources
- Records management
- Salesforce
- Order entry
- Social media management
- Personal assistant experience
- Google Docs
- Executive administrative support
- Project coordination
- Travel planning
- Sales
- Medical administrative support
- Grocery store
- Social work
- Analysis skills
- Event planning
- Program management
- Inventory management
- Conflict resolution
- Team collaboration
Certification
Driver's License, E, PCP
Assessments
- Home health aide skills, Proficient, 06/01/21
- Customer focus & orientation, Proficient, 08/01/21
- Managing accounts in QuickBooks, Proficient, 01/01/23
- Bookkeeping, Proficient, 01/01/23
- Attention to detail, Completed, 02/01/24
- Work style: Reliability, Proficient, 01/01/23
- Working with MS Word documents, Proficient, 01/01/23
- Delivery driver, Proficient, 01/01/23
- Administrative assistant/receptionist, Proficient, 08/01/21
- Retail customer service, Proficient, 12/01/22
- Sales skills, Proficient, 02/01/24
- Office manager, Proficient, 02/01/24
- Project timeline management, Proficient, 02/01/24
- Spreadsheets with Microsoft Excel, Proficient, 01/01/23
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
- Top Sales Person 3 consecutive weeks
References
References available upon request.
Timeline
Cannabis Specialist
Kind Goods
02.2024 - Current
Administrative Assistant
Promise Community Homes
10.2023 - Current
Project Manager
Ameren Missouri
04.2021 - 10.2022
Program Director
Missouri Mentor
12.2019 - 09.2023
Home Health Aide
Emmaus Homes
03.2018 - 11.2019
Administrative Assistant / Secretary
Imperial Paper Stock
06.2017 - 12.2020
Roadside Assistant - Call Center
Enterprise Rental Car
01.2012 - 12.2015
Prior Authorization Specialist - Call Center
Express Script
01.2009 - 12.2011
Administrative Assistant / Secretary
Plaza Motors
01.2008 - 12.2012
Bachelor of Sociology - Sociology/ Behavioral Sciences
University of Arizona
Associate of Science degree - Health Sciences - Medical
Ultimate Medical Academy
Certificate -
Ultimate Medical Academy
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