Summary
Work History
Education
Skills
Timeline
Generic

Chassidy Bowers

Red Springs,NC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Business Development Manager

Serioplast
Red Springs, North Carolina
12.2019 - 01.2022
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Applied effective time management techniques to meet tight deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Delivered services to customer locations within specific timeframes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Cultivated interpersonal skills by building positive relationships with others.

Customer Service Representative

Keeco LLC
Fayetteville, North Carolina
01.2022 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Education

Associate of Arts - General Studies

Denmark Technical College
Denmark, SC
2016.Dec - 2018.May

Bachelor of Business Administration - Business Administration And Management

University of Phoenix
Tempe, AZ

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • Verbal and written communication
  • Senior leadership support
  • Creative problem solving
  • Lead generation
  • Time management
  • Decision-making
  • Multitasking and organization
  • Product education
  • Problem-solving
  • Shipping and receiving
  • Stock management
  • Customer education

Timeline

Customer Service Representative

Keeco LLC
01.2022 - 11.2024

Business Development Manager

Serioplast
12.2019 - 01.2022

Associate of Arts - General Studies

Denmark Technical College
2016.Dec - 2018.May

Bachelor of Business Administration - Business Administration And Management

University of Phoenix
Chassidy Bowers