Rafaela Yamauti
Amityville,NY
Summary
Dedicated and experienced Execute and Administrative Assistant, with ability to efficiently manage executive schedules, coordinate meetings, and handle administrative tasks. Experienced in maintaining confidential information and optimizing office operations. Skillful in communication and adept at fostering collaborative environments. Ready to apply this combined expertise to provide strategic support and contribute to organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive and Personal Assistant to the President
Elliquence
Baldwin, NY
05.2022 - 07.2023
- Helped the executive complete tasks in a timely manner, managing hectic personal and company calendars and organizing schedules.
- Handled incoming and outgoing communications, including email and phone calls, and directed inquiries to the appropriate departments.
- Wrote and answered emails on behalf of principal
- Coordinated and helped organize company events, including meetings, conferences, and client visits, ensuring seamless execution and attention to detail.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used Microsoft Office Suite, Google and Outlook Calendars to coordinate both company and personal life.
- Created business expense reports on Expensify.
- Helped plan, coordinate, and monitor key department strategies and initiatives.
- Handled confidential and sensitive information with discretion and tact.
Executive and Personal Assistant to the President
Soniquence
Baldwin, NY
05.2022 - 07.2023
- Helped executive complete tasks ina timely manner, managing hectic personal and company calendars and organizing schedules.
- Handled incoming and outgoing communications, including email and phone calls, and directed inquiries to appropriate departments.
- Wrote and answered emails on behalf of principal.
- Coordinated and helped organize company events, including meetings, conferences, and client visits, ensuring seamless execution and attention to detail.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Used Microsoft Office Suite, Google and Outlook Calendars to coordinate both company and personal life.
- Created business expense reports on Expensify.
- Helped plan, coordinate, and monitor key department strategies and initiatives.
- Handled confidential and sensitive information with discretion and tact.
Senior Administrative and Personal Assistant
K9 Curbside
Amityville, NY
03.2020 - 05.2022
- Schedule and manage appointments using the software adopted by the company (MoeGo).
- Create travel arrangements.
- Managed phone and email correspondence and handled incoming and outgoing mail and calls.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained office supplies and equipment, ensuring availability and coordinating repairs and maintenance as needed.
- Assisted with various administrative tasks, such as data entry, filing, and document preparation.
- Maintained appropriate filing of personal and professional documentation.
- Responded to inquiries and provided information to clients and colleagues in a professional and timely manner.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Social Media Marketing Manager
DR4
Farmingdale, NY
09.2020 - 09.2021
- Managed and maintained social media platforms, including content creation, scheduling, and community management.
- Spoke with customers on the platform, acting as a liaison between management and customers when needed.
- Helped promote the Restaurant and its events, creating flyers, posts and promos.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Developed and implemented social media strategies to bring engagement.
- Devised content strategy to effectively engage target audiences.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Personal Assistant
Private Family Office
Brooklyn, NY
04.2016 - 07.2021
- Assisted the family with personal errands and coordinated their agenda.
- Managed different priorities simultaneously while kept schedule going without hiccups.
- Took care of time sensitive and confidential information with discretion.
- Kept detailed track of household and maintenance inventory and schedules.
- Facilitated transportation to and from appointments.
- Provided general administrative support including scheduling appointments, making travel arrangements and managing documentation.
Au Pair
Au Pair, Au Pair Care
Fairfield, CT
07.2013 - 08.2014
- Exchange student program
- Planned and executed educational activities, managed daily schedules and immersed myself in the culture while studying and living abroad.
- Implemented daily routine to maintain structure and stability
- Developed bilingual abilities in Spanish and Portuguese through immersive conversation and activities.
Human Resources Administrative Assistant and Office Manager
Otorrinos 24h
Recife, Pernambuco - Brazil
02.2009 - 06.2013
- Assisted with recruitment and onboarding processes, including job postings, screening resumes, scheduling interviews, and conducting background checks.
- Coordinated new hire orientation and ensured all required paperwork and documentation were completed accurately and on time.
- Provided comprehensive administrative support to the HR department, including managing calendars, scheduling meetings, and making travel arrangements.
- Provided customer service to both patients and lab representatives.
- Assisted in coordinating employee events, including employee recognition programs, wellness initiatives, and team-building activities.
- Fostered positive work environment through comprehensive employee relations program.
- Liaised between multiple business divisions to improve communications.
Education
Associate of Arts - Human Resources Management
UNINTER
Brasil01.2023
Bachelor of Arts - Social Sciences
UFRPE
Recife, Pernambuco (Brasil)06.2013
Skills
- Executive Support
- Office Administration
- Problem Resolution
- Calendar Coordinating and Management
- Travel Scheduling
- Executive Calendars
- Event Planning
- Customer Service
Certification
- CNP - Certified Notary Public
Affiliations
- Human Rights Educators (HRE – USA)
- American Society of Administrative Professionals (ASAP – USA)
- National Notary Association (NNA – USA)
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Executive and Personal Assistant to the President
Soniquence
05.2022 - 07.2023
Executive and Personal Assistant to the President
Elliquence
05.2022 - 07.2023
Social Media Marketing Manager
DR4
09.2020 - 09.2021
Senior Administrative and Personal Assistant
K9 Curbside
03.2020 - 05.2022
Personal Assistant
Private Family Office
04.2016 - 07.2021
Au Pair
Au Pair, Au Pair Care
07.2013 - 08.2014
Human Resources Administrative Assistant and Office Manager
Otorrinos 24h
02.2009 - 06.2013
Associate of Arts - Human Resources Management
UNINTER
Bachelor of Arts - Social Sciences
UFRPE