Lalanya Romero
Tracy,CA
Summary
Dynamic professional with 30 years of experience in executive administration and customer support. Proven ability to manage multiple projects and client files while maintaining office operations. Skilled in planning and executing time-sensitive projects with strong communication and problem-solving capabilities. Proficient in PC and Mac environments, including Microsoft Word, Excel, and various CRM platforms.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Aston Carter Temp Position
Stockton , CA
09.2025 - 10.2025
- Oversaw daily office operations and ensured efficient filing systems.
- Facilitated communication between departments via email and phone correspondence.
- Prepared reports and documents for team projects to streamline collaboration.
- Managed incoming inquiries and directed them to appropriate personnel.
- Entered data into spreadsheets utilizing Microsoft Excel and similar programs.
Excavation Coordinator
Roto-Rooter Services Company
Livermore, California
11.2023 - 06.2025
- Reported to excavation department manager regarding compliance and operational updates.
- Coordinated safety compliance documents to ensure adherence to OSHA and local safety protocols.
- Managed submission and tracking of building, sanitary, and encroachment permits as required.
- Oversaw time-sensitive customer contracts, vendor files, permit fees, and deposits.
- Conducted weekly audits of files for corporate compliance with branch numbers and technician payroll.
- Ensured timely processing of all necessary documentation to maintain project flow.
- Maintained organized records for efficient retrieval during audits and inspections.
Executive Secretary to Owner
Schack & Company
Tracy, CA
01.2023 - 11.2023
- Organized and maintained executive calendars, scheduling meetings, conferences, and appointments efficiently.
- Assisted with special projects by researching topics and creating presentations for management review.
- Provided comprehensive secretarial support to civil engineer and executive staff, composing various documents.
Broker Executive, Office Manager
Boehm & Associates
Tracy, California
01.2018 - 12.2022
- Provided executive assistance to Broker/Owner and office management for seamless operations.
- Coordinated transactions for multiple agents, ensuring accuracy and timely processing.
- Managed commissions desk, overseeing financial transactions and records for agents.
- Served as on-call support for urgent administrative needs and operational requirements.
Education
General Education Degree -
American High School
Fremont, CASkills
- Microsoft Excel
- Document management
- Scheduling coordination
- Reporting and compliance
- Office operations
- Customer care and support
- Vendor relations
- Information retrieval
- Attention to detail
- Time management
- Problem solving
- Effective communication
- Documentation and recordkeeping
References
References upon request
Timeline
Administrative Assistant
Aston Carter Temp Position
09.2025 - 10.2025
Excavation Coordinator
Roto-Rooter Services Company
11.2023 - 06.2025
Executive Secretary to Owner
Schack & Company
01.2023 - 11.2023
Broker Executive, Office Manager
Boehm & Associates
01.2018 - 12.2022
General Education Degree -
American High School