Lalenee Sumasar
Orlando,FL
Summary
Dynamic Claims Processor with a proven track record at AssistRx, excelling in claims review and data integrity. Adept at resolving discrepancies and enhancing customer satisfaction through effective communication and teamwork. Recognized for accuracy and attention to detail, ensuring compliance with regulatory standards while fostering collaborative environments.
Overview
23
23
years of professional experience
Work History
Claims Processor
AssistRx
Orlando, FL
09.2025 - Current
- Assisted in developing lesson plans to enhance student engagement and understanding.
- Supported classroom management by implementing established behavior guidelines effectively.
- Collaborated with colleagues to create educational resources for diverse learning needs.
- Engaged students in interactive learning activities to promote critical thinking skills.
- Processed and reviewed claims for accuracy and compliance with regulatory standards.
- Evaluated claim documentation to identify discrepancies and resolve issues promptly.
- Process claims accurately and efficiently, ensuring compliance with regulatory standards.
Customer Service Representative
Conduent/Emovis
Ocoee, FL
01.2025 - 09.2025
- Resolved customer inquiries efficiently through various communication channels, enhancing overall customer satisfaction.
- Managed high-volume calls while maintaining composure and professionalism in fast-paced environment.
- Documented customer interactions accurately in CRM system, ensuring data integrity and accessibility for future reference.
- Collaborated with team members to streamline processes, resulting in quicker resolution of customer issues.
Material Handler
McKesson
Orlando, FL
03.2011 - 08.2021
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse space.
- Loaded and unloaded shipments, ensuring accuracy and adherence to safety protocols.
- Organized inventory in designated storage areas, maintaining optimal stock levels.
- Assisted in cycle counts, contributing to accurate inventory management practices.
PSS World Medical
Pick/packer
Orlando, FL
05.2006 - 01.2011
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Package Handler
Parcel Direct/Fed Ex Smartpost
Orlando, FL
12.2002 - 05.2006
- Operated material handling equipment to efficiently transport packages within facility.
- Sorted and organized incoming shipments to ensure accurate inventory management.
- Collaborated with team members to maintain optimal workflow and minimize delays.
- Inspected packages for damage and reported discrepancies to management promptly.
Education
High School Diploma -
Far Rockaway High School
Far Rockaway,NYAssociate of Science - Medical Assistant
Florida Metropolitan University
Orlando, FL05-2006
Skills
- Claims review
- Accuracy and precision
- Transactions reconciliation
- Claims
- Data entry proficiency
- Payments posting
- Attention to detail
- Data entry
- Claims processing
- Data integrity
- Claims adjustment
- Claim amount calculations
- Microsoft office
- Customer service
- Insurance claim forms review
- Data entry software
- Documentation processing
- Great mathematical skills
- Teamwork and collaboration
- Teamwork
- Multitasking Abilities
Timeline
Claims Processor
AssistRx
09.2025 - Current
Customer Service Representative
Conduent/Emovis
01.2025 - 09.2025
Material Handler
McKesson
03.2011 - 08.2021
PSS World Medical
Pick/packer
05.2006 - 01.2011
Package Handler
Parcel Direct/Fed Ex Smartpost
12.2002 - 05.2006
High School Diploma -
Far Rockaway High School
Associate of Science - Medical Assistant
Florida Metropolitan University