L. Alexandra Hart
Wintersville,OH
Summary
Professional, skilled in managing front office operations with focus on delivering exceptional customer service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Overview
16
16
years of professional experience
Work History
Medical Chart Coordinator
Schrickel Health & Wellness Center
11.2018 - Current
- Entered daily progress notes, exams, x-ray reports into system.
- Maintained well-organized documentation systems and updating records accurately
- Completed requests in a timely manner for VA, Worker's Compensation, Private Injury cases.
- Assisted the doctor as a chiropractic assistant, providing precise treatment modalities to patients to aid in healing.
- Provided marketing support for the business through participating in chamber of commerce activities and events
- Accurately updated patient information into IMS system
Marketing and Sales Coordinator
J.K. Auto Glass
10.2020 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Worked directly with Insurance Agents to ensure a seamless process for their clients.
- Answered phones, quoted and scheduled jobs and assisted in filing insurance claims in a fast-paced environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained clean reception area to promote positive, professional environment for clients.
- Co-created website and maintain website
Administrative Assistant
Franciscan Sisters, TOR
11.2008 - 03.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Education
Master of Arts - Counseling
Franciscan University
Steubenville, OhioSkills
- Excellent Customer Service Skills
- Data entry
- Strong enthusiasm
- Goal-oriented mindset
- Reliable
- Organization skills
- Telephone skills
- Time management
Timeline
Marketing and Sales Coordinator
J.K. Auto Glass
10.2020 - Current
Medical Chart Coordinator
Schrickel Health & Wellness Center
11.2018 - Current
Administrative Assistant
Franciscan Sisters, TOR
11.2008 - 03.2015
Master of Arts - Counseling
Franciscan University