Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lalik Buggs

Auburn,WA

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
Fife, WA
07.2024 - Current
  • Verified shipping information against customer orders for accuracy.
  • Used portable electronic scanner to track parcels and record tracking progress.
  • Continuously monitored work area for potential safety hazards or violations.
  • Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Loaded and unloaded shipments from trucks, and picked up and moved heavy packages and items using pallet jacks.

Bookstore Clerk

Green River College - Paper Tree Bookstore
Auburn, WA
12.2023 - Current
  • Provided customer service by answering questions about products and services offered by the bookstore.
  • Shared knowledge about books with customers to influence purchases.
  • Protected company assets by adhering to loss prevention standards and acting with integrity.
  • Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
  • Resolved customer complaints with empathy and professionalism, ensuring customer satisfaction.

Team Member

Papa Murphy's
University Place, WA
04.2021 - 06.2024
  • Prepared dough and sauce for pizzas according to recipes.
  • Checked completed orders for correct quantity and quality.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Worked closely with cashiers to obtain order information and accurately complete customers' orders.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.

Sales Associate

Macy's
Tacoma, WA
10.2022 - 05.2023
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

High School Diploma -

Curtis Senior High School
University Place
06-2022

Associate of Arts -

Green River Community College
Auburn, WA

Skills

  • Shipping verification
  • Safety compliance
  • Barcode scanning
  • Customer service
  • Cash handling
  • Team collaboration
  • Math skills

Timeline

Warehouse Worker

Amazon
07.2024 - Current

Bookstore Clerk

Green River College - Paper Tree Bookstore
12.2023 - Current

Sales Associate

Macy's
10.2022 - 05.2023

Team Member

Papa Murphy's
04.2021 - 06.2024

High School Diploma -

Curtis Senior High School

Associate of Arts -

Green River Community College

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Lalik Buggs