Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lalita Rawal

San Francisco,California

Summary

Experienced non-medical Care Provider offering two years of expertise providing in-home care and three years of experience in customer service. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

6
6
years of professional experience

Work History

Customer Service, Front Desk, Cashier

Round Table Pizza, Inc
06.2021 - Current
  • Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
  • Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
  • Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
  • Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.

Caregiver

Rajat Naraula, World Bank
01.2019 - 08.2021
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Education

Bachelor in Health Education - Health Education

Tikapur Multiple Campus
Nepal
05.2014

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Patient Care
  • Daily living assistance
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Emotional Support
  • Housekeeping
  • Strong Ethics
  • Meal Preparation
  • Housekeeping tasks
  • Relationship Building
  • Compassionate Care
  • Verbal and written communication skills
  • First aid and safety
  • Medication and Appointment Reminders
  • Direct Patient Care

Timeline

Customer Service, Front Desk, Cashier

Round Table Pizza, Inc
06.2021 - Current

Caregiver

Rajat Naraula, World Bank
01.2019 - 08.2021

Bachelor in Health Education - Health Education

Tikapur Multiple Campus
Lalita Rawal