LaLita Sylla
Human Resources/Clinical Research Coordinator
Jacksonville,FL
Summary
Insightful Healthcare Coordinator assists HR team with staffing of Hemodialysis division, record-keeping, employee benefits, and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
11
11
years of professional experience
5
5
Certification
Work History
Clinical Research Coordinator
Mayo Clinic
01.2022 - 06.2023
- Coordinate with multidisciplinary research teams to execute clinical trials for Sarcoma research, including patient recruitment, interview, enrollment, qualification visits, and site initiation visits (SIV).
- Define strategies for patient recruitment, build strategic partnerships with healthcare organizations, and develop new recruitment channels, resulting in a 120% increase in patient retention and a 40% reduction in associated recruitment costs.
- Established new documentation review protocols to ensure GCP regulatory compliance and reduce delays associated with institutional review boards (IRB) compliance by 50%.
- Worked closely with management and vendors to ensure delivery of fully executed contracts in support of timely study start-up to meet departmental goals.
Acute Hemodialysis Coordinator
University Hospital
05.2014 - 12.2021
- Coordinated with Ahuja Medical Center, University Bedford, University Geauga, University Ravenna, and University Richmond. Collaborating with hospital staff, case managers, social workers, clinical nurse specialists, dietitians, medical directors, providers, and pharmacists to fill HD positions.
- Assisted five hospitals with the management team to plan, direct, evaluate, and monitor the care of the patients and their families related to their routine dialysis care.
- Confirmed placement for patients— detailed, accurate, and timely documentation into Cerner and All Scripts for all cases and as established protocol, informed all the clients promptly of all the approvals and denials of the coverage.
- Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
- Conducted candidate phone screenings and face-to-face interviews Initiated pre-hiring competency and onboarding once candidates accepted the position, Payroll, Training, and development for the Hemodialysis department.
- Maintained staff schedule and unit records for FMLA/ADA leave and maintained unit budgets below PAR value.
A/R Regional Claims Analyst (Contract)
Manpower
07.2012 - 05.2014
- Assisted in the overall team profit/volume performance and trade spending with major retail accounts (Amazon, Kroger, Target, Walgreens, and Walmart) in a call center environment.
- Planned broad strategies into concrete, actionable plans and goals.
- A/R Management duties exhibited advanced account receivable management duties for high-risk accounts, effectively prioritized large complex workloads, Identified/resolved customer deduction claims and pricing/billing issues, and ensured the correct balance between customer goodwill and fiscal responsibilities, chargeback entries, and other assigned Account Management duties.
Education
Master of Science - Human Resource Management - Summa Cum Laude
Franklin University
Columbus, Ohio02.2024
Bachelor of Science - Management And Leadership - Sigma Beta Delta H.S.
Franklin University
Columbus, Ohio08.2019
Skills
- Strong verbal and written communication and medical terminology skills and Performance Appraisals and Business Law demonstration skills FMLA, STD, and ADA claim processing abilities
- Teams, Zoom Video Conference, ATS, Lawson, and Kronos EMR skills: EPIC, Web Authoring, HRIS, Rave EDC, Medidata, Lean Logistics, SAP Symphony, PeopleSoft, Vendor Central, Allscripts, and Ptrax Microsoft Office Suites, Cloud/Outlook, and SharePoint Fully Covid Pfizer vaccinated
- Trial management, Research SOPs understanding, HIPAA/PHI, Good Clinical Practices,Records management, Schedule Coordination, Employee relationship management, Accounting and finance,Staff recruiting and retention, Recruitment strategies, and Workforce implementation and improvements
- G-Suite, Informed consent, Study protocols, and Training and Development, Contract Negotiation, Performance Management, and Succession planning
Certification
BLS/Clinical Research Coordinator CITI, Compensation and Benefits, Employee Labor Relations, PHR, Six Sigma White Belt, and Strategic HR Leadership
Timeline
Clinical Research Coordinator
Mayo Clinic
01.2022 - 06.2023
Acute Hemodialysis Coordinator
University Hospital
05.2014 - 12.2021
A/R Regional Claims Analyst (Contract)
Manpower
07.2012 - 05.2014
Master of Science - Human Resource Management - Summa Cum Laude
Franklin University
Bachelor of Science - Management And Leadership - Sigma Beta Delta H.S.
Franklin University
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