Lalitha Bakkiyaraj
Kannapolis,NC
Summary
Experienced Test Lead with over 14 years of professional expertise in managing software testing and automation projects across the entire software development life cycle (SDLC). Demonstrated skills include ensuring software reliability and performance through quality assurance and automated testing. Proficient in test case development using a Behavior-Driven Development (BDD) approach, test plan execution, and bug tracking.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Software Quality Assurance Lead
HTC Global Services
Charlotte, NC
11.2018 - Current
- Collaborating with the business team and product owners during requirement gathering and analysis for feature refinement and scoping.
- Creating Behavior-driven development scenarios for the new feature intake for further system development and implementation.
- Creating cucumber feature files for automation.
- Hands-on Experience in Web Service Testing using Postman.
- Hands on experience in Version Control using Git Repository management via GitHub.
- Hands on Experience in using No SQL Mongo DB Collection f or Test execution and Analysis.
- Analysis in Splunk monitoring tool to Analyze Logs & Results after test execution.
- Actively using JIRA for Feature , Story , Sub Tasks and Bug Tracking
- Creating Stories , Grooming the Feature and Stories, Estimating the stories
- Identifying the Risks , Assumptions and Dependencies and adding to Stories and Features
- Coordinate with other teams regarding any dependencies.
- Participated actively in Agile Scrum meetings , consistently meeting sprint goals and contributing valuable insights during planning sessions.
- Actively using Confluence for storing the Project Details
- Involved in the development of Test Strategy , Test Plan, Estimation
- Active Use of ALM, JIRA, Confluence, JQL (JIRA Query Language)
- Test Data File Preparation in various SPARK, OPS, and Flex file formats and processing payroll files using Jenkins and any FTP tool.
- Client and plan set up/configuration in a test environment with all the services offered for the end clients.
- Execution of Automated Test Scripts using Jenkins for CI and CD and then validate the test results using Cucumber reports.
- Integrated End-to-end testing in higher environment with all the Enterprise applications.
- Provide assistance to the production support team in resolving any issues promptly to mitigate risks.
Senior Software Quality Assurance Analyst
Infobiz Technologies Inc
Charlotte, NC
03.2017 - 11.2018
- Collaborating with the business team and product owners during requirement gathering and analysis for feature refinement and scoping.
- Creating Behavior-driven development scenarios for the new feature intake for further system development and implementation.
- Creating cucumber feature files for automation.
- Hands-on Experience in Web Service Testing using SoapUI.
- Hands on experience in Version Control using Git Repository management via GitHub.
- Hands on Experience in using No SQL Mongo DB Collection f or Test execution and Analysis.
- Analysis in Splunk monitoring tool to Analyze Logs & Results after test execution.
- Actively using JIRA for Feature , Story , Sub Tasks and Bug Tracking
- Creating Stories , Grooming the Feature and Stories, Estimating the stories
- Involved in assessing risks, assumptions, and dependencies, incorporated them into user stories and features, and provided progress updates, test metrics, and results to project stakeholders.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Coordinate with other teams regarding any dependencies.
- Participated actively in Agile Scrum meetings , consistently meeting sprint goals and contributing valuable insights during planning sessions.
- Actively using Confluence for storing the Project Details
- Involved in the development of Test Strategy , Test Plan, Estimation
- Active Use of ALM, JIRA, Confluence, JQL (JIRA Query Language)
- Test Data File Preparation in various SPARK and OPS, file formats and processing payroll files using Jenkins and any FTP tool.
- Client and plan set up/configuration in a test environment with all the services offered for the end clients.
- Execution of Automated Test Scripts using Jenkins for CI and CD and then validate the test results using Cucumber reports.
- Performing IGO/NIGO validations on the data received on the remittance file
- Integrated End-to-end testing in higher environment with all the Enterprise applications.
- Provide assistance to the production support team in resolving any issues promptly to mitigate risks.
QA Engineer Lead
Cognizant Technology Solutions Inc
Chennai, TN
11.2010 - 10.2016
- Managed deliverables for each release within a team of 10-15 members.
- Coordinated activities between Onsite and Offshore teams to ensure seamless collaboration.
- Responsible for Running Regression Automation Framework for every build to certify the product defect free.
- Involved in Designing the Framework with Development Team.
- Provided the End-to-End Flow of System to create the Framework for processing files and comparing the Test results of every build with baseline results.
- Managed defect tracking systems Quality Center-HP ALM , prioritizing issues based on impact and severity.
- Mentored junior QA analysts , fostering a culture of continuous learning and improvement.
- Developed training materials for new team members streamlining their onboarding process.
- Involved in performing different kind of testing like Sanity, Regression, Functional/System, Integration and End to end Testing.
- Test Data File Preparation in various SPARK, file formats and processing payroll files using FTP tool like WinScp and FTPpro
- Owning the QA activities for multiple clients from development phase to delivery phase.
- Responsible for attending requirement workshop to gather required information and pass on to entire QA team.
- Hands- On experience in using SQL , Oracle DB for Test Execution and Analysis.
- Conducted Defect Triage, Test Case Review Meetings, prepared Test Plans, and authored Test Phase Summary Reports. Additionally, identified critical bugs for resolution, mitigating potential risks to end users
- Kept scripts and test cases updated with current requirements.
- Identified discrepancies between baseline results and actual results, raising necessary defects and updating baseline results based on business requirements
Test Shadow Regression
Cognizant Technology Solutions Inc
Chennai, TN
11.2013 - 01.2015
- Plan/Product/source implementation for clients in Online and backend
- Sweep and Reallocation across match and voluntary sources for clients with Reallocation 'ON'
- Financial and Non-Financial adjustments for participants based on Adjustment End date field in the plan set up
- Branding information in all participant related communications
- Enhancement of SPARK layout version for processing incoming files from client
- Compliance limit determination for a PH who is terminated, deceased or retired based on the plan configuration to use TDA or IRS limit.
IPPM MVAS/STAC System Payroll Scheduler
Cognizant Technology Solutions Inc
Chennai, TN
03.2012 - 11.2013
- 415 and 401(a) Limit validations for participant to include/exclude the cash bonus amount
- Limit testing for Calendar year and Off Calendar year set up as per client preference to include YTD contributions from Seed/Supplemental file for calculating Participant limit
- TIAA-CREF to calculate eligibility/vesting/service/Employer calculation attributes as per client preference and attribute set up in admin site
- Performing contribution adjustment for previous payroll.Update of SPARK version to send input files either in SPARK 1.0 or 2.0
- Update for Feedback File version to SAS 2.8 or earlier or SAS 3.0 when the files includes more information on benefit rate/Source Eligibility date with new version.
BTW MVAS
Cognizant Technology Solutions Inc
Chennai, TN
11.2010 - 02.2012
- Perform positive and negative adjustment for the participants for previous completed pay cycle either manually or through CR files
- Validation of CLM rejection sequence
- Upload TDA file for a PH to minimize Employee contributions and maximize employer contributions
- To validate the 401(a) limit of the Participant this is based on YTD base compensation of the participant
- Upload Hardship for the PH
- Run Feedback File for institutions to forecast the expected contribution for the next pay cycle
- UI Redesign of Envisage Participant site
- Validation of Vendor Disbursement File and reports generated after CR File process
- For Phase 1 we will mainly have Online Salary Deferral agreement service where the Participant log in and make deferral elections and Online pension enrollment process for the PH to complete online enrollment to continue contributing to retirement plans
- Lead time set up
- Email and Letter template validation for all types of participant related communications like Eligibility Letter, Compliance, hardship, SDA confirmation etc.
MetLife Disability - UAT
Cognizant Technology Solutions Inc
Chennai, TN
06.2010 - 10.2010
- This project was established to submit and maintain claims for Disabled person
- Disability may be due to FMLA/Medical leave
- The scope of the project was mainly to check whether the claims are submitted successfully for the disabled person and the Claim number is generated successfully so that further processing can go on
- Claim numbers generated should be passed on to the downstream systems for Claim Reimbursement.
Education
Anna University
Skills
Tools: Postman, SOAP UI, Mongo DB, Winscp, IntelliJ IDE, Cmder
Defect Tracking Tools: HP Quality Center/ALM, JIRA
BDD Frameworks: Cucumber BDD
Programming Languages: Java
Web Services: REST API
CI Tools: Gradle, Jenkins, GitHub
Domain Knowledge: Insurance, Retirement and Annuities Methodologies: Agile, Waterfall SDLC
Professional: Leadership, Team work, Project Management, Defect Triage, Process Improvement, Communication, Strong Problem Solving and Analytical skills
Certification
- ISTQB - ISEB Certified Tester Foundation Level
- AAPA 273
- AAPA 283
- AAPA 303
- Cognizant certified professional in software testing, general insurance, life insurance, annuities, and automation testing for learners
Timeline
Senior Software Quality Assurance Lead
HTC Global Services
11.2018 - Current
Senior Software Quality Assurance Analyst
Infobiz Technologies Inc
03.2017 - 11.2018
Test Shadow Regression
Cognizant Technology Solutions Inc
11.2013 - 01.2015
IPPM MVAS/STAC System Payroll Scheduler
Cognizant Technology Solutions Inc
03.2012 - 11.2013
QA Engineer Lead
Cognizant Technology Solutions Inc
11.2010 - 10.2016
BTW MVAS
Cognizant Technology Solutions Inc
11.2010 - 02.2012
MetLife Disability - UAT
Cognizant Technology Solutions Inc
06.2010 - 10.2010
Anna University