Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

LALITKUMAR B GIRI

Manteca,CA

Summary

A highly experienced Operations Manager with over 6 years of experience in Strategic Planning & Decision Making which includes finance, accounting, and operations. Possessing expert skills in all MS Office tools, I am proficient in budgeting, forecasting, and multitasking.

Overview

6
6
years of professional experience

Work History

Operations Manager

Amazon, Inc
11.2018 - Current
  • I am responsible for overseeing the day-to-day opera6ons of organiza6on
  • My ability to think strategically and make informed decisions has been crucial to drive long-term success and achieve business goals
  • Below are some highlights of achievement
  • Strategically planned a clear vision for the team and a long-term goal for the organiza6on in a constantly changing business environment
  • I was able to adjust strategies and make agile decisions in response to new opportuni6es and challenges
  • I effec6vely planned, communicated, and mo6vated the team to work toward shared objec6ves and the organiza6on's vision and goals
  • Outperformed by managing budgets, manpower, and other resources to op6mize performance
  • Responsible for managing team of 300+ to achieve opera6onal metrics for areas of responsibility
  • Conduct daily and weekly performance mee6ngs and assess the risk by making a proac6ve approach
  • Subject maJer expert for all process which includes Strategic Planning and Decision-Making
  • Analyze and oversight of scheduling and staffing requirements for the area of responsibility, also support team interac6on and escala6on for the area of responsibility
  • Develop an environment that drives performance while maintaining a safe environment and ensures 6mely repor6ng
  • Monitor vendor training compliance, analyze and recommend process improvement that posi6vely impact the business outcome
  • Communica6ng with customers directly via phone and email
  • Empathizing with and priori6zing business needs
  • Exuding pa6ence and ownership with each customer
  • Approaching problems logically and with good judgment to ensure the appropriate outcome
  • Making quick and effec6ve decisions on behalf of the business line
  • Document feedback and audit the results to help team iden6fy strengths, as well as areas of improvement in the provided applica6on and informa6on.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Increased profit by streamlining operations.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained new employees on proper protocols and customer service standards.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Operations Executive

Apex Financial Services
02.2018 - 11.2018
  • Analyze and advise using financial data quarterly to assist in making business decisions
  • Prepare internal vs external reconcilia
  • Complete month-end repor
  • Financial Report prepara
  • Reconcilia
  • Prepara
  • Monitoring and suppor
  • Use to work with the financial professionals for the major field of industry (Public, management, internal audit & government accoun
  • Monitor and analyze monthly opera
  • Coordinate interac
  • Review ledgers, statements, and balance sheets for accuracy
  • Assist with seOng team goals, monitoring progress, direc
  • Accountable for journal entries and account reconcilia
  • Assist in department and facility budget prepara
  • Track cost of projects for R&D Credit
  • Evalua
  • Following internal accoun
  • Reconcilia
  • Collaborated on operational support tasks to achieve common goal.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
  • Assigned delegates to manage high volume of e-mails and call transfers.
  • Improved employee satisfaction rating by realigning and enforcing policies.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Developed operational processes to help organization adapt to market change.
  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
  • Drove team engagement to achieve aggressive company targets.
  • Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters.
  • Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Negotiated supplier discounts to improve bottom line.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Monitored digital access, used shredders and locked filing cabinets to protect confidential information.
  • Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
  • Prepared annual budgets with controls to prevent overages.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Leveraged meeting minutes to measure progress and accountability.

Education

Bachelor - Commerce, Finance & Accoun

Maharaja Sayajirao University

Master’s - Business Administra, management

Indian Business Management School
2013

Skills

  • Budget Development and Management
  • Interpersonal Communications
  • Quality Assurance and Control
  • Sales
  • Finance Understanding
  • Operations Oversight
  • Planned Equipment Constraints
  • Microsoft Office Expertise
  • Quantifiable Revenue Increases
  • Complex Problems Analysis
  • Capital Investment Planning
  • Contract Administration
  • Budgeting and Cost Control
  • Management
  • Mergers and Acquisitions Knowledge
  • Planning and Implementation
  • Recruiting and Hiring
  • Leadership
  • Contract Development
  • Project Management
  • Business Development Understanding
  • Revenue Generation
  • Multi-Site Operations
  • Management Training
  • High-Pressure Environments
  • Business Strategy Development
  • Solution Development
  • Supply Chain Distribution
  • Team Leadership
  • Operation Monitoring
  • Business Administration

Timeline

Operations Manager

Amazon, Inc
11.2018 - Current

Operations Executive

Apex Financial Services
02.2018 - 11.2018

Bachelor - Commerce, Finance & Accoun

Maharaja Sayajirao University

Master’s - Business Administra, management

Indian Business Management School

Similar Profiles

CREATE PROFILE
LALITKUMAR B GIRI