LaLoni Reilly Kromer
Center Point,AL
Overview
3
3
years of professional experience
Work History
Front End Cashier
Walmart
Springville, AL
11.2020 - 05.2024
- Kept register terminal area and store clean and orderly.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Packed and bagged products according to customer preferences.
- Identified customer needs and promoted matching targets to enhance store revenue.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Kept records of transactions by recording amounts received from customers in register logs.
- Learned roles of other departments to provide coverage and keep store operational.
- Checked personal identifications during alcohol and tobacco sales.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Informed customers of current sales promotions and discounts available.
- Assisted customers in locating items throughout the store.
- Answered customers' questions about products, prices, and availability.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Offered customers carry-out service at completion of transaction.
- Promoted specific items to drive sales and achieve add-on purchases.
- Maintained work area and kept cash drawer organized.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Organized shopping carts for customers after their purchases had been completed.
- Followed company policies regarding returns and exchanges.
- Scanned items and checked pricing on cash register for accuracy.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Verified customer purchases with valid identification.
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Operated electronic scanners to enter product information into computer system.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Provided accurate change to customers when making transactions.
- Organized register supplies in front end and storage areas.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Adhered to all health regulations concerning food handling practices.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Balanced out cash drawer at the end of each shift.
- Adhered to social distancing protocols and wore mask or face shield.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers warmly and asked if they needed help.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked expiration dates on products before ringing up orders for customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Planned and completed group projects, working smoothly with others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Tobacco Cashier
Walmart
Calera, AL
11.2020 - 11.2021
- Kept register terminal area and store clean and orderly.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Packed and bagged products according to customer preferences.
- Identified customer needs and promoted matching targets to enhance store revenue.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Kept records of transactions by recording amounts received from customers in register logs.
- Learned roles of other departments to provide coverage and keep store operational.
- Checked personal identifications during alcohol and tobacco sales.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Informed customers of current sales promotions and discounts available.
- Assisted customers in locating items throughout the store.
- Answered customers' questions about products, prices, and availability.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Offered customers carry-out service at completion of transaction.
- Promoted specific items to drive sales and achieve add-on purchases.
- Maintained work area and kept cash drawer organized.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Organized shopping carts for customers after their purchases had been completed.
- Followed company policies regarding returns and exchanges.
- Scanned items and checked pricing on cash register for accuracy.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Verified customer purchases with valid identification.
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Processed sales, returns, and exchanges using POS register system.
- Operated electronic scanners to enter product information into computer system.
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Provided accurate change to customers when making transactions.
- Organized register supplies in front end and storage areas.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Adhered to all health regulations concerning food handling practices.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Balanced out cash drawer at the end of each shift.
- Adhered to social distancing protocols and wore mask or face shield.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Greeted customers warmly and asked if they needed help.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked expiration dates on products before ringing up orders for customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained updated knowledge through continuing education and advanced training.
- Modified existing software systems to enhance performance and add new features.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Delivered products to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Timeline
Front End Cashier
Walmart
11.2020 - 05.2024
Tobacco Cashier
Walmart
11.2020 - 11.2021