Lalonnie Jackson
Gresham,OR
Summary
Dynamic Patient Placement Coordinator at Providence Health & Services with a proven track record in optimizing bed assignments and enhancing patient flow. Skilled in healthcare regulations and relationship building, I effectively resolved placement challenges, ensuring compliance and improving operational efficiency. Committed to delivering exceptional patient care through creative problem-solving and strong organizational skills.
Overview
15
15
years of professional experience
Work History
Patient Placement Coordinator
Providence Health & Services
02.2025 - Current
- Coordinate patient admission, transfers and discharges in collaboration with nursing and medical staff
- Assign inpatient beds based on patient needs, diagnosis, acuity, and unit availability
- Monitor hospital capacity and proactively identify potential hiccups
- served as the central point of contacts for providers , nursing supervisors, and admitting staff regarding bed placement.
- communicate with the emergency department, surgical services, and outside facilities regarding patient transfer
- Escalated placement concerns ( e.g critical care availability
- Adhere to hospital policies , EMTALA regulations and patient rights guidelines
Physician Compensation Specialist
Coronis Health
08.2023 - 01.2025
- Reconcile compensation against contract terms and perform quarterly reviews
- Draft, review and ensure proper execution of (PEAs) Physician Employment Agreements
- Respond to physician inquiries about compensation calculations
- Prepared and present executive - level reports to compensation committees or leadership.
Provider Relations Representative
Care Oregon
01.2019 - 06.2023
- Assisted providers in navigating through various reimbursement processes, resulting in timely payments and reduced financial disputes between parties.
- Strengthened provider networks through regular outreach and relationship building activities.
- Served as a liaison between healthcare organizations and insurance companies to ensure seamless communication regarding claims processing and payment matters.
- Managed high-volume caseloads of dispute resolution cases, providing swift resolutions that maintained positive relationships with both parties involved.
Resolution Specialist
Charter Communnications
07.2010 - 11.2019
- Analyzed root causes of recurring issues to implement preventive measures, reducing the number of future complaints.
- Assisted colleagues in navigating challenging situations by sharing expertise and offering guidance when requested or needed.
- Maintained detailed records of all interactions and resolutions for future reference and analysis purposes, improving overall efficiency in handling similar cases down the road.
- Managed high volumes of customer inquiries for efficient resolution, enhancing overall client experience.
Skills
- Strong organization
- Motivational skills
- Proficient in medical terminology
- Healthcare regulations
- Customer service
- Medical terminology
- Creative problem solving
- Relationship building
- Patient registration
- Insurance verification
- Patient care coordination
- Care planning
Languages
English
Full Professional
Timeline
Patient Placement Coordinator
Providence Health & Services
02.2025 - Current
Physician Compensation Specialist
Coronis Health
08.2023 - 01.2025
Provider Relations Representative
Care Oregon
01.2019 - 06.2023
Resolution Specialist
Charter Communnications
07.2010 - 11.2019
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