Lam Mach
Rochester,NY
Summary
I am a second-year Biochemistry major at Rochester Institute of Technology (RIT), expected to graduate in 2028. I am actively involved in supporting and mentoring fellow students through roles such as Learning Assistant, Peer Mentor, notetaker for deaf and hard-of-hearing students, and Secretary of COS Alana. I also have professional experience in customer service at World Gym Greece. I am passionate about scientific learning, mentoring, and developing both technical and leadership skills.
Overview
1
1
year of professional experience
Work History
Learning Assistant
Rochester Institute of Technology, RIT
08.2025 - Current
- Collaborate with professor to support student learning in an undergraduate chemistry lab.
- Take attendance, review notebook preparation, and ensure students are ready for experiments.
- Provide guidance by answering student questions and clarifying lab concepts during class.
- Hold office hours to assist students with notebook, and lab reports.
Front Desk Associate
Worldgymrochester
09.2024 - Current
- Manage front desk operations, including welcoming members, answering questions, and handling inquiries.
- Assist members with account services such as enrollment, cancellations, and updates to memberships.
- Operate cash register and process transactions accurately while maintaining attention to detail.
- Prepare nutritional shakes and ensure a clean, organized workspace to maintain a positive member experience.
- Provide excellent customer service in a fast-paced environment, balancing multiple responsibilities efficiently.
Student Note Taker
Rochester Institute of Technology, RIT
08.2024 - Current
- Recorded and organized lecture notes for diverse subjects, enhancing peer comprehension and accessibility.
- Adapted note-taking strategies to accommodate various learning styles and preferences among students.
- Utilized digital tools for efficient note management, ensuring timely distribution to classmates.
Education
Bachelor of Science - Biochemistry
Rochester Institute of Technology
Rochester, NY 08.2024 - 05.2028
High School Diploma -
Greece Athena High School
Rochester, NY 09.2020 - 06.2024
Skills
- Laboratory techniques (microscopy, gel electrophoresis, bacterial transformation, titration, biodiversity sampling)
- Data collection, analysis, and scientific reporting
- Microsoft Word & Excel
- Teaching & mentoring (Learning Assistant)
Technical / Academic Skills:
Communication / Interpersonal Skills:
- Customer service & client relations (front desk, membership support)
- Note-taking for accessibility (supporting deaf/hard-of-hearing students)
- Teamwork & collaboration
- Time management & organization
- Problem-solving in academic and work environments
Other / Transferable Skills:
Languages
Spanish
Professional Working
Vietnamese
Full Professional
Interests
- Photography
- Scientific research and exploration
- Laboratory techniques and hands-on experiments
- Community service and academic outreach
Timeline
Learning Assistant
Rochester Institute of Technology, RIT
08.2025 - Current
Front Desk Associate
Worldgymrochester
09.2024 - Current
Student Note Taker
Rochester Institute of Technology, RIT
08.2024 - Current
Bachelor of Science - Biochemistry
Rochester Institute of Technology
08.2024 - 05.2028
High School Diploma -
Greece Athena High School
09.2020 - 06.2024
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