Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lamae Johnson

Bronx ,NY

Summary

Proven Housekeeper with a track record of enhancing cleanliness and customer satisfaction . Leveraged expertise in cleaning techniques and teamwork to improve efficiency and guest experience. Excelled in maintaining sanitary environments and providing top-notch service, demonstrating exceptional communication skills and a commitment to excellence. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Results-driven Job Title excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housekeeper

The Apsley Sunrise Senior Living
04.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Home Health Aide

Heart to Heart Home Care Agency
01.2018 - 04.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Mail Carrier Assistant

United States Postal Office
12.2021 - 08.2023
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.

House Keeping

Star Hospitality Management Inc.
02.2019 - 07.2020
  • Coordinated with housekeeping, maintenance, and front office teams for seamless hotel operations.
  • Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
  • Collaborated with housekeeping staff to ensure timely room availability, improving overall guest experience.
  • Coordinated closely with housekeeping teams to guarantee immaculate room conditions upon guest arrival.
  • Improved team efficiency by implementing streamlined housekeeping processes and procedures.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Promoted a safe and comfortable living environment by performing light housekeeping duties.

Education

West Bronx Academy
The Bronx, NY
06.2006

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Vacuuming and sweeping
  • Cleaning techniques
  • Bed making proficiency
  • Residential Cleaning
  • Customer service-focused
  • Excellent oral and written communication

Certification

  • Area of certification Training - Timeframe

Timeline

Housekeeper

The Apsley Sunrise Senior Living
04.2023 - Current

Mail Carrier Assistant

United States Postal Office
12.2021 - 08.2023

House Keeping

Star Hospitality Management Inc.
02.2019 - 07.2020

Home Health Aide

Heart to Heart Home Care Agency
01.2018 - 04.2024

West Bronx Academy
Lamae Johnson