Lamanita Mahoney
Jersey City
Summary
Adaptable professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
35
35
years of professional experience
Work History
Direct Support Professional
Bluebird Health Care Agency
09.2022 - Current
- Developed and implemented individualized care plans to meet individual needs of each client.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Developed rapport to create safe and trusting environment for care.
Hairstylist
Oh La La La Luxury
01.1997 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Administrative Assistant
Breukelen Wealth & Taxes
01.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Microcomputer Specialist
The Lande Group
12.1994 - 08.1997
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Word Processor 6
City Of New York Division Of Real Property
02.1989 - 12.1994
- Scanned and printed files and paperwork, when needed.
- Entered data into databases in alphabetic and numerical order.
- Prepared data by compiling and sorting information.
- Verified data entered into database by reviewing, correcting and deleting data.
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NYSkills
- Cosmetology
- Data Entry Documentation
- MS Office Suite, Excel, PowerPoint, Word
- Payroll and Benefits Administration
- Call Center Operations
Timeline
Direct Support Professional
Bluebird Health Care Agency
09.2022 - Current
Administrative Assistant
Breukelen Wealth & Taxes
01.2018 - 03.2020
Hairstylist
Oh La La La Luxury
01.1997 - Current
Microcomputer Specialist
The Lande Group
12.1994 - 08.1997
Word Processor 6
City Of New York Division Of Real Property
02.1989 - 12.1994
High School Diploma -
Boys And Girls High School
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