Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills Proven ability to manage emergency situations effectively while ensuring passenger comfort and safety. Recognized for leadership in team collaboration and attention to detail, consistently enhancing the overall travel experience.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Republic Airways Holdings Inc
07.2022 - Current
Delivered exceptional customer service to enhance passenger experience during flights.
Assisted in ensuring compliance with safety protocols and emergency procedures.
Communicated flight information clearly to passengers, maintaining professionalism and calmness.
Adapted to changing situations promptly, demonstrating flexibility in high-pressure environments.
Collaborated with team members to ensure efficient cabin operations during boarding and deplaning.
Engaged in ongoing training to develop skills related to safety and emergency response procedures.
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Patient Transporter
Jefferson Hospital
02.2011 - 07.2022
Transported patients safely to various departments, ensuring comfort and adherence to safety protocols.
Assisted nursing staff in patient mobility, enhancing overall patient care experience.
Coordinated with medical personnel for timely transportation during emergencies and scheduled appointments.
Maintained cleanliness and organization of transport equipment, promoting a hygienic environment.
Patient Transporter
Temple Hospital
08.2018 - 02.2021
Communicated effectively with patients to alleviate concerns during transport procedures.
Monitored patient conditions while in transit, reporting any changes to healthcare team promptly.
Trained new staff on efficient transport practices, fostering teamwork and consistency in patient care.
Implemented streamlined transport schedules, improving efficiency of patient flow within hospital departments.
Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Reduced patient anxiety during transport by maintaining open communication and answering questions.